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Description
Desktop Alert facilitates communication among the nation's emergency response teams and various industries for urgent and significant messages on a global scale. It offers a range of communication tools that ensure vital information, including threat alerts and corporate notifications, reaches users via computer screens, email, mobile devices, SMS, and large displays or kiosks. Notably, Desktop Alert is the sole internal communications provider in the United States awarded the prestigious DISA security certification from the Department of Defense. Its clientele includes prominent government entities such as the US Department of Defense, NATO Enterprise Worldwide (as the exclusive provider), the US Army, the US Air Force, the US National Guard, and the US Academy at West Point. Additionally, it serves several corporate clients, including Mercedes Benz, Atlantic Health, Honeywell, Promedica, Vanderbilt University, Scottrade, General Dynamics, and SIAC. This unique position as a certified vendor underscores Desktop Alert's vital role in enhancing communication security and efficiency in critical situations.
Description
Linking vital emergency information to public safety is essential. We provide innovative solutions that enable public safety organizations to tap into and utilize data from various connected devices and applications during critical situations. The RapidSOS Portal serves as a web-based platform that allows public safety agencies to monitor real-time emergencies within their areas, access training materials, administrative tools, and stay updated with new data streams, including security, telematics, and healthcare information. One notable feature of the RapidSOS Portal, called Jurisdiction View, offers a complimentary service that presents active calls to an Emergency Communication Center (ECC) on a satellite map, facilitating better management of emergency responses while showcasing important details about each caller. The RapidSOS Portal is designed to provide support and training resources for users, ensuring they can fully understand and utilize its new features and data sources effectively. Furthermore, organization administrators have the ability to control user permissions and data access, enhancing operational efficiency within their teams. This multi-faceted approach ultimately aims to improve overall public safety response and outcomes.
API Access
Has API
API Access
Has API
Integrations
Axon Fusus
Carbyne
Citizen RIMS
FirstResponse911
MLflow
Rave Collaborate
Integrations
Axon Fusus
Carbyne
Citizen RIMS
FirstResponse911
MLflow
Rave Collaborate
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Desktop Alert
Founded
2001
Country
United States
Website
www.desktopalert.net
Vendor Details
Company Name
RapidSOS
Founded
2012
Country
United States
Website
rapidsos.com/public-safety-products/
Product Features
Emergency Notification
Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication
Product Features
Emergency Notification
Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication