Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Descartes Broker & Forwarder Enterprise Systems empowers freight forwarders, NVOCCs, and customs brokers to digitize operations and manage global shipments with precision. The platform integrates shipment management, customs filing, accounting, warehousing, and client visibility into a single, cohesive ecosystem. By automating workflows across departments, it reduces labor costs, accelerates quoting and invoicing, and strengthens compliance with international trade regulations. With capabilities like multimodal shipment tracking, denied party screening, and global price management, forwarders gain full transparency and control over every shipment. Descartes’ deep expertise and local support—backed by three decades in logistics technology—help companies modernize while maintaining regulatory readiness. Leading logistics providers like GEODIS, Hellmann Worldwide, and Ocean Network Express rely on Descartes to increase efficiency and accuracy. Reports show users achieve up to 60% productivity gains and 15% labor savings. Whether you manage air, ocean, or ground freight, Descartes delivers a unified, cloud-based platform that keeps your business compliant, competitive, and customer-focused.
Description
Modem serves as an AI-driven platform tailored for freight forwarders, integrating rate management, customer quoting, records, and essential operational insights into a workflow that revolves around the team's inbox. By effectively organizing carrier and contract rates sourced from PDFs, spreadsheets, and emails, it streamlines the process of generating customer quotes based on this data. Furthermore, teams can seamlessly manage customer and contact information, tasks, and quotations while documenting the procedures and rationale behind pricing decisions and customer interactions. Designed to complement existing forwarding systems, Modem does not necessitate a complete overhaul of current operations, allowing for a smoother transition. It facilitates collaboration across email and various communication channels, enabling sales, pricing, and operations teams to efficiently coordinate routine tasks and swiftly address quote inquiries. Ultimately, freight forwarders can leverage this platform to centralize operational knowledge, standardize internal workflows, and automate certain processes, all while maintaining their established systems. This approach not only enhances productivity but also fosters better communication within teams.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Gmail
No
Microsoft Outlook
No
Microsoft Teams
No
Slack
No
WhatsApp
No
Integrations
Gmail
Yes
Microsoft Outlook
Yes
Microsoft Teams
Yes
Slack
Yes
WhatsApp
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
£99/user/month
Plans start at £99 per user per month. A 14-day free trial is available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Descartes Systems Group
Founded
1981
Country
Canada
Website
www.descartes.com/solutions/broker-and-forwarder-enterprise-systems
Vendor Details
Company Name
Modem Intelligence
Founded
2025
Country
United Kingdom
Website
thinkmodem.com
Product Features
Freight
3PL
No
Barcoding / RFID
No
Billing & Invoicing
No
Customer Management
No
Customer Portal
No
Import / Export Management
No
International Forwarders
No
LTL Management
No
Local Forwarders
No
Rate Management
No
Shipment Tracking
No
Truckload Management
No
Warehouse Management
No
Waybills
No
Transportation Management
Billing & Invoicing
No
Carrier Management
No
Customer Management
No
Dispatch Management
No
Driver Management
No
Fleet / Equipment Management
No
Load Management
No
Order Management
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Shipment Management
No
Product Features
Alternatives
Alternatives
No Alternatives