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Description
Descartes Broker & Forwarder Enterprise Systems empowers freight forwarders, NVOCCs, and customs brokers to digitize operations and manage global shipments with precision. The platform integrates shipment management, customs filing, accounting, warehousing, and client visibility into a single, cohesive ecosystem. By automating workflows across departments, it reduces labor costs, accelerates quoting and invoicing, and strengthens compliance with international trade regulations. With capabilities like multimodal shipment tracking, denied party screening, and global price management, forwarders gain full transparency and control over every shipment. Descartes’ deep expertise and local support—backed by three decades in logistics technology—help companies modernize while maintaining regulatory readiness. Leading logistics providers like GEODIS, Hellmann Worldwide, and Ocean Network Express rely on Descartes to increase efficiency and accuracy. Reports show users achieve up to 60% productivity gains and 15% labor savings. Whether you manage air, ocean, or ground freight, Descartes delivers a unified, cloud-based platform that keeps your business compliant, competitive, and customer-focused.
Description
FreightClaims is a comprehensive cloud-based platform designed for managing freight claims, enabling users to oversee every stage of the claims process through a user-friendly interface tailored for logistics experts. This software consolidates essential elements such as images, shipping documents, communications, deadlines, task assignments, workflows, and payment records, allowing teams to minimize manual tasks, reduce mistakes, and maintain compliance with claim protocols. Utilizing advanced AI and OCR technology, it automates the extraction and input of claim information from emails and uploaded documents, thus removing the burden of manual data entry and enhancing precision. Furthermore, it facilitates communication through email collaboration and supports the filing of claims involving multiple parties, thereby streamlining interactions between shippers, carriers, brokers, and insurers. With integrated analytics and customizable dashboards, users gain real-time insights into claim progress, emerging trends, performance indicators, and reports that guide informed decision-making and enhance logistics optimization. This functionality ultimately helps organizations improve their overall efficiency in managing freight claims.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Descartes Systems Group
Founded
1981
Country
Canada
Website
www.descartes.com/solutions/broker-and-forwarder-enterprise-systems
Vendor Details
Company Name
FreightClaims.com
Founded
2021
Country
United States
Website
freightclaims.com/our-software/
Product Features
Freight
3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills
Transportation Management
Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management
Product Features
Freight
3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills
