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features
design
support

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Description

A cloud-based solution designed for automating user experience and quality testing, as well as streamlining operations and monitoring services, is essential in today's fast-evolving landscape. As network operators face dramatic shifts in both technology and user expectations, the challenge of staying competitive intensifies. The financial burden of navigating these changes is substantial, and maintaining high standards of service quality and user experience becomes increasingly challenging. This quality assurance is critical not only during routine operations but also when implementing network and service modifications. In fact, the process of enacting changes is often the most crucial aspect, as limited service windows make it difficult to conduct thorough testing on affected services. Conversations with numerous OEMs, operators, and partners have highlighted the pressing need for a comprehensive toolset that can address these challenges effectively, providing a streamlined approach to operational excellence and quality assurance in an ever-demanding environment. Thus, the development of such a solution is not just timely but necessary for the future of network management.

Description

Empirix, a global provider of service automation automation that protects brand quality, is an Empirix solution provider. Cloud-native, flexible, open, and cloud-native by design best in class network visibility software and test automation software. Empirix is a trusted name in the field of service providers, equipment manufacturers, and enterprises around the globe. The most reliable and thorough vendor of IP communications services quality in the market They readily accepted Empirix results for solving inter-vendor issues.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

8x8 No 
Amazon Connect No 
Avaya Aura No 
Avaya Cloud Office No 
Avaya Experience Platform No 
Cisco Finesse No 
Cisco Unified Communications Manager No 
Cloudify No 
Five9 No 
Genesys Cloud CX No 
IVR Technology Group No 
Jenkins No 
Jira No 
KANDY No 
Oracle Application Testing Suite No 
Rackspace OpenStack No 
Ranorex Studio No 
RingCentral RingCX No 
Selenium No 
Splunk Enterprise No 

Integrations

8x8 Yes 
Amazon Connect Yes 
Avaya Aura Yes 
Avaya Cloud Office Yes 
Avaya Experience Platform Yes 
Cisco Finesse Yes 
Cisco Unified Communications Manager Yes 
Cloudify Yes 
Five9 Yes 
Genesys Cloud CX Yes 
IVR Technology Group Yes 
Jenkins Yes 
Jira Yes 
KANDY Yes 
Oracle Application Testing Suite Yes 
Rackspace OpenStack Yes 
Ranorex Studio Yes 
RingCentral RingCX Yes 
Selenium Yes 
Splunk Enterprise Yes 

Pricing Details

$870 per user, per month
Free Trial Yes 
Free Version No 

Pricing Details

$30/Month Transactions
Project based, managed hosting and individual pricing options based on solution requirements are available
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Acctopus

Founded

2002

Country

Germany

Website

www.acctopus.com

Vendor Details

Company Name

Empirix

Founded

2001

Country

United States

Website

www.empirix.com

Product Features

Automated Testing

Hierarchical View Yes 
Move & Copy Yes 
Parameterized Testing Yes 
Requirements-Based Testing Yes 
Security Testing No 
Supports Parallel Execution Yes 
Test Script Reviews Yes 
Unicode Compliance Yes 

Product Features

Automated Testing

Hierarchical View No 
Move & Copy No 
Parameterized Testing Yes 
Requirements-Based Testing Yes 
Security Testing No 
Supports Parallel Execution Yes 
Test Script Reviews Yes 
Unicode Compliance No 

Functional Testing

Automated Testing Yes 
Interface Testing Yes 
Regression Testing Yes 
Reporting / Analytics Yes 
Sanity Testing No 
Smoke Testing Yes 
System Testing Yes 
Unit Testing Yes 

Load Testing

API Load Testing Yes 
Database Load Testing No 
Load Test Performance Reporting Yes 
Mail Load Testing No 
Multilocation Load Testing Yes 
Multiple Protocol Support Yes 
Test Script Customization Yes 
Web Application Testing Yes 

Performance Testing

API Testing Yes 
Benchmarking Yes 
Cross Browser Testing No 
Debugging No 
Historical Reporting Yes 
Load Testing Yes 
Mobile Testing No 
Parallel Testing Yes 
Regression Testing Yes 
UI Testing Yes 
Web Testing No 

VoIP Monitoring

Alerts / Notifications Yes 
Call Detail Record (CDR) Analysis Yes 
Call Quality Monitoring Yes 
IP SLA Monitoring Yes 
Jitter Testing Yes 
Latency Monitoring Yes 
MOS Monitoring Yes 
Packet Loss Monitoring Yes 
QoS Monitoring Yes 
Reporting / Analytics Yes 
Troubleshooting Yes 

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