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features
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support

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Description

The financial, operational, and reputational consequences for banks and credit unions of postponing measures against cyber-attacks are unacceptably high. Given its ever-evolving nature, cyber threats should be seen as a crucial risk management challenge that necessitates proactive strategies to stay one step ahead of potential dangers. DefenseStorm’s tailored cyber security risk management solution for the banking sector addresses this need effectively. Financial institutions stand alone in their unique responsibilities, which include protecting customer assets, navigating intricate technologies, and adhering to stringent regulations. These distinctive elements compel a specialized approach to managing cyber security risks. No other type of business navigates risk, particularly in lending and credit, in the same manner as a financial institution. By leveraging DefenseStorm’s expertise, you can apply the same rigorous methodologies to your cyber security risk management strategies. With our solutions, you gain access to cutting-edge, AI-powered technology and a proficient security operations team dedicated to your safety. Together, we can fortify your defenses against the ever-present threat of cyber-attacks.

Description

Conversational AI Designed for: Financial Institutions. Tailored conversational AI for the banking sector, providing efficient customer service solutions right from the start. Discover how banking and credit union clients are realizing chatbot success. Amidst the buzz surrounding chatbots, we will explore how actual banks and credit unions utilize Finn AI’s specialized chatbots that are finely tuned for the financial industry. These conversational AI chatbots, specifically crafted for banks and credit unions, empower financial entities to enhance their customer service. Finn AI serves as an intelligent chatbot that enables banks and credit unions to automate processes and expand self-service capabilities effortlessly. Acting as the frontline for customer interactions, it minimizes wait times and alleviates the burden on call centers, ensuring round-the-clock service availability while assisting mid-sized banks in providing advanced digital solutions necessary to thrive in the competitive landscape. Finn AI is offered as a fully managed service, encompassing software, operational management, and continuously evolving AI knowledge sourced from a network of financial institutions. This comprehensive approach ensures that banks and credit unions remain at the forefront of customer service innovation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

DefenseStorm

Founded

2014

Country

United States

Website

defensestorm.com

Vendor Details

Company Name

Finn AI

Founded

2014

Country

Canada

Website

www.finn.ai

Product Features

Endpoint Detection and Response (EDR)

Behavioral Analytics No 
Blacklisting/Whitelisting No 
Continuous Monitoring No 
Malware/Anomaly Detection No 
Prioritization No 
Remediation Management No 
Root Cause Analysis No 

Product Features

Conversational AI

Code-free Development Yes 
Contextual Guidance No 
For Developers No 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis No 
Speech Recognition Yes 
Speech Synthesis No 
Virtual Assistant Yes 

Live Chat

Canned Responses No 
Customizable Branding Yes 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking No 

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