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Average Ratings 0 Ratings
Description
Gain insight into the inner workings of your organization with a proactive approach to managing defects, faults, and incidents to enhance operational efficiency. With the ability to report defects, incidents, and inspections in real time, you can mitigate the costly consequences of unresolved issues, which can severely impact customer satisfaction. OPINSTA SAM enables employees to manage fault reporting effectively while offering a live overview of all activities. More than 90% of defects are typically registered through our platform within the initial six months of implementation, resulting in approximately 30,000 defects per client on average. The user-friendly design is intuitive, allowing frontline staff to navigate the system effortlessly and without the necessity for training. Experience immediate returns on investment as our consultants will devise an OPEX-based pricing strategy aimed at delivering ROI right from the first month. Plus, the platform is entirely customizable, allowing you to develop mobile reports, workflows, and integrations tailored to your specific business needs, ensuring a perfect fit for your operational goals. This flexibility not only enhances efficiency but also encourages a culture of accountability among employees.
Description
Defex was created to serve as an intuitive and robust cloud-based platform for managing defects and tasks. With our software, users can easily annotate plans, assign tasks, and oversee their progress until they are fully resolved. The inception of Defex originated from our desire to meet a customer's needs; however, due to the positive feedback from other clients at DCODE GROUP, we decided to launch it as an independent Software as a Service (SAAS) offering. During the development of an Inspection Tool for a client, we encountered challenges in pinpointing the precise location of reported defects or issues. Upon further investigation, we discovered various existing solutions, but most were either located offshore or came with prohibitive costs. As a result, we took it upon ourselves to devise a more efficient way of documenting defects or issues, ensuring they are easily accessible for other users and during future inspections. This innovative approach not only enhances usability but also streamlines the entire inspection process.
API Access
Has API
API Access
Has API
Integrations
Sepio
Pricing Details
$495 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Opinsta
Founded
2013
Country
United Kingdom
Website
opinsta.com
Vendor Details
Company Name
DCODE GROUP
Founded
2013
Country
Australia
Website
www.dcode.com.au
Product Features
Inspection
Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management
Product Features
Task Management
Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View