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Average Ratings 0 Ratings

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Description

DeepL is an innovative deep learning firm focused on creating advanced AI systems for language and communication. Our aim is to make future AI technologies accessible to everyone today. Established in 2009 in Cologne, Germany, the company initially started as Linguee, launching the first online search engine dedicated to translations. With over 10 billion queries addressed from a user base exceeding 1 billion, Linguee has made a significant impact. In the summer of 2017, DeepL launched the DeepL Translator, a complimentary machine translation tool that utilizes a groundbreaking neural architecture to deliver translations of exceptional quality. The company is home to a passionate team of machine learning experts, developers, and linguists who recognize the crucial role of effective communication in a multilingual environment and are aware of the intricacies involved in automated translation. Our aspiration is to become the foremost AI company in Europe, driving innovation to enhance human potential and foster cultural connections. As we progress, we remain committed to improving our technology, continuously striving to elevate the standards of machine translation and communication.

Description

Sutherland Translate AI offers a robust, automated solution for multilingual translation that leverages artificial intelligence to facilitate real-time interactions in over 150 languages, extending its reach to 163 languages and more than 200 regional dialects. This technology empowers organizations to enhance customer satisfaction by allowing non-native language speakers to communicate effectively with clients in their preferred language, all while integrating smoothly with existing contact center platforms and omnichannel customer relationship management systems. With an impressive operational accuracy rate of 90%, it employs culturally-aware regional glossaries to maintain the subtleties of language, thereby elevating both the quality of translation and the comfort of customers. Furthermore, Sutherland Translate AI simplifies operational processes, enabling the swift training of new languages in under three weeks and onboarding new agents in as little as 48 hours, which facilitates rapid scaling of support across different regions. As a result, companies can respond promptly and efficiently to diverse customer needs, fostering a more inclusive service environment.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

4ALLPORTAL Yes 
AccessOwl Yes 
Beedeez Yes 
CELUM Yes 
ClickHelp Yes 
Crowdin Yes 
Gato GraphQL Yes 
HelpXplain Yes 
Leo Yes 
MacWhisper Yes 
Malbek Yes 
Microsoft 365 Yes 
Rows Yes 
Scompler Yes 
Sereda.ai Yes 
Stackreaction Yes 
Trados Studio Yes 
TranslatePress Yes 
UseResponse Yes 
n8n Yes 

Integrations

4ALLPORTAL No 
AccessOwl No 
Beedeez No 
CELUM No 
ClickHelp No 
Crowdin No 
Gato GraphQL No 
HelpXplain No 
Leo No 
MacWhisper No 
Malbek No 
Microsoft 365 No 
Rows No 
Scompler No 
Sereda.ai No 
Stackreaction No 
Trados Studio No 
TranslatePress No 
UseResponse No 
n8n No 

Pricing Details

€5.99 per month
billed annually
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DeepL

Founded

2009

Country

Germany

Website

www.deepl.com/en/translator

Vendor Details

Company Name

Sutherland

Founded

1986

Country

United States

Website

www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai

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