Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
DeepL is an innovative deep learning firm focused on creating advanced AI systems for language and communication. Our aim is to make future AI technologies accessible to everyone today. Established in 2009 in Cologne, Germany, the company initially started as Linguee, launching the first online search engine dedicated to translations. With over 10 billion queries addressed from a user base exceeding 1 billion, Linguee has made a significant impact. In the summer of 2017, DeepL launched the DeepL Translator, a complimentary machine translation tool that utilizes a groundbreaking neural architecture to deliver translations of exceptional quality. The company is home to a passionate team of machine learning experts, developers, and linguists who recognize the crucial role of effective communication in a multilingual environment and are aware of the intricacies involved in automated translation. Our aspiration is to become the foremost AI company in Europe, driving innovation to enhance human potential and foster cultural connections. As we progress, we remain committed to improving our technology, continuously striving to elevate the standards of machine translation and communication.
Description
Sutherland Translate AI offers a robust, automated solution for multilingual translation that leverages artificial intelligence to facilitate real-time interactions in over 150 languages, extending its reach to 163 languages and more than 200 regional dialects. This technology empowers organizations to enhance customer satisfaction by allowing non-native language speakers to communicate effectively with clients in their preferred language, all while integrating smoothly with existing contact center platforms and omnichannel customer relationship management systems. With an impressive operational accuracy rate of 90%, it employs culturally-aware regional glossaries to maintain the subtleties of language, thereby elevating both the quality of translation and the comfort of customers. Furthermore, Sutherland Translate AI simplifies operational processes, enabling the swift training of new languages in under three weeks and onboarding new agents in as little as 48 hours, which facilitates rapid scaling of support across different regions. As a result, companies can respond promptly and efficiently to diverse customer needs, fostering a more inclusive service environment.
API Access
Has API
Yes
API Access
Has API
No
Integrations
4ALLPORTAL
Yes
AccessOwl
Yes
Beedeez
Yes
CELUM
Yes
ClickHelp
Yes
Crowdin
Yes
Gato GraphQL
Yes
HelpXplain
Yes
Leo
Yes
MacWhisper
Yes
Integrations
4ALLPORTAL
No
AccessOwl
No
Beedeez
No
CELUM
No
ClickHelp
No
Crowdin
No
Gato GraphQL
No
HelpXplain
No
Leo
No
MacWhisper
No
Pricing Details
€5.99 per month
billed annually
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DeepL
Founded
2009
Country
Germany
Website
www.deepl.com/en/translator
Vendor Details
Company Name
Sutherland
Founded
1986
Country
United States
Website
www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai