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Description
Deck Commerce serves as a comprehensive omnichannel order management platform aimed at direct-to-consumer retailers, streamlining the entire customer journey from start to finish. Focused solely on order management, this solution encompasses various features such as inventory oversight, order orchestration, fulfillment services, transaction processing, a dedicated customer service portal, and return management, all while facilitating smooth technology integrations. With a vast array of over 60 ready-to-use integrations, brands can customize their tech stack without the need for complex development processes. Utilizing distributed order routing, retailers benefit from real-time visibility of inventory across their entire network, allowing them to automate workflows, expedite order deliveries from the nearest fulfillment centers, and offer a wider selection of products and fulfillment methods that enhance revenue opportunities. This system centralizes all supply chain information, which empowers businesses to make timely decisions based on reliable data, helping to optimize inventory management and decrease shipping costs. Ultimately, Deck Commerce enables retailers to elevate their operational efficiency and improve customer satisfaction simultaneously.
Description
We have created a comprehensive, modular suite of technologies and operational services that facilitates seamless eCommerce solutions for brands and retailers aiming to enhance their profitability through an exceptional customer journey. From managing orders to handling payments, and from fulfillment to customer support, Radial accelerates your entry into the eCommerce landscape more efficiently than any other competitor. Furthermore, we provide sophisticated solutions developed in collaboration with top retailers and brands, pinpointing the factors that distinguish outstanding retailers from the average ones. These tailored solutions are designed to boost both revenue and profit margins in eCommerce operations, eliminating uncertainties about what strategies will enhance profitability. Explore our cohesive fulfillment and last-mile delivery options, which are supported by a robust technological infrastructure that allows for effortless integration, real-time visibility across the order lifecycle, and insightful analytics to empower rapidly growing brands in fostering customer loyalty and satisfaction. Ultimately, our goal is to support businesses in navigating the complexities of the eCommerce world while maximizing their growth potential.
API Access
Has API
API Access
Has API
Integrations
Adobe Commerce
Adyen
Avalara
BigCommerce
ChannelAdvisor
ConnectPointz
Cybersource
Feedonomics
Klaviyo
Kount
Integrations
Adobe Commerce
Adyen
Avalara
BigCommerce
ChannelAdvisor
ConnectPointz
Cybersource
Feedonomics
Klaviyo
Kount
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Deck Commerce
Founded
2015
Country
United States
Website
www.deckcommerce.com
Vendor Details
Company Name
Radial Inc.
Founded
2016
Country
United States
Website
www.radial.com
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Product Features
Payment Gateways
ACH / eCheck support
Buyer Authentication
Credit / Debit Support
Customer Information Storage
Fraud Prevention
Invoicing
Multi-Currency
PCI Compliance
Point-of-Sale (POS)
Recurring Billing / Subscriptions
Reporting / Analytics