Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Decerto Agent Portal is a comprehensive insurance agent management platform that helps insurers modernize sales, service, and relationship management across their distribution networks. The platform serves as a centralized workplace where agents can manage quoting, policy issuance, customer interactions, claims support, commission tracking, and renewals without switching between multiple systems. Real-time access to customer portfolios, performance metrics, commissions, and business insights enables agents and managers to make faster and more informed decisions. The solution includes dedicated modules for sales management, customer visibility, agent performance monitoring, dashboards, post-sale services, claims handling, and commission administration. Automated workflows reduce manual tasks associated with policy lifecycle management, helping agents focus more on customer engagement and revenue generation. Built on a flexible microservices architecture, the platform can scale to support large agent networks while maintaining high performance and reliability. Mobile-ready interfaces, cloud deployment options, and omnichannel capabilities allow agents to work effectively across devices and customer touchpoints. Robust security features, including encryption, Single Sign-On, OAuth2, and independent security audits, help protect sensitive insurance data. Decerto Agent Portal enables insurers to strengthen agent relationships, improve operational efficiency, and accelerate business growth.
Description
Managing inquiries related to retail agent policies, billing, claims, and payments can often require full-time attention, especially in larger operations. Ivans eServicing™ streamlines these processes, eliminating the necessity for handling individual requests manually. Additionally, your retail agents receive immediate answers right within their management systems, simplifying their tasks as well. Our goal is to enhance automation across all participants, and Ivans eServicing provides a seamless connection to retail agents’ customer self-service platforms. This approach significantly reduces the time spent on administrative functions, which is crucial since agents are more inclined to collaborate with MGAs that facilitate their workflow. By offering swift access to essential information regarding policies, billing, claims, and payments, retail agents can remain within their systems without disruption. Since no one particularly enjoys the process of paying for insurance, it’s vital to ensure that the experience is as straightforward as possible. Moreover, enabling insured individuals to settle their premiums directly through their retail agent’s self-service portal adds an extra layer of convenience and efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Decerto
Founded
2006
Country
ul. Złota 59 00-120 Warszawa Poland
Website
www.decerto.com/us
Vendor Details
Company Name
Ivans
Founded
1983
Country
United States
Website
www.ivans.com/for-mgas/products/ivans-eservicing/