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Description
Professional, approachable, and always ready to assist, live receptionists embody your business ethos. Remember, first impressions truly matter! Davinci offers you a personal toll-free number—choose from 888, 855, 866, or 877—that can seamlessly integrate with your phone or fax line. If you find yourself in need of additional numbers, we can accommodate as many as you require without hassle. The live virtual receptionist service ensures that your clients receive attention precisely when they need it, enhancing customer satisfaction. Essentially, a live receptionist serves as the vital link connecting you to your callers. With Davinci’s efficient call screening and forwarding features, every incoming call is managed by a courteous live virtual receptionist who ensures proper handling. Moreover, Davinci equips you with a user-friendly, business-grade voicemail management system, allowing you to personalize your experience with custom hold music and the ability to transfer messages, voicemails, or recorded introductions. This comprehensive service not only elevates your customer interaction but also reflects your commitment to professionalism.
Description
The Suite Answer Center and The Answer were created to empower Receptionists and Customer Service Representatives to effortlessly utilize various call handling and messaging functionalities with just a simple click or function key. This CTI software, which operates on CTI Cloud's Business Hosted PBX platform, presents an economical solution for businesses that prioritize professionalism and a personalized touch in their customer interactions. Tailored specifically for medium to large enterprises, the CTI Attendant Console offers significant advantages such as the prevention of missed calls, increased call-holding durations, and the ability to handle calls swiftly and effectively. The integration of a standard PC equipped with Windows 8 or higher alongside the cutting-edge security features of CTI Cloud's Business Hosted PBX platform creates a truly effective synergy. Additionally, this combination enhances the overall communication experience for both businesses and their clients, ensuring that every interaction is both seamless and satisfactory.
API Access
Has API
API Access
Has API
Pricing Details
$99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Davinci Virtual Office Solutions
Founded
2005
Country
United States
Website
www.davincivirtual.com/live-receptionists
Vendor Details
Company Name
CTI Software
Country
United States
Website
www.ctisoftware.com
Product Features
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
