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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Datch is at the forefront of digital transformation across sectors such as mining, manufacturing, energy, and utilities. With its unique voice AI technology, tasks can be assigned, organized, and executed simply by conversing about the job at hand. The platform employs an advanced AI and natural language processing (NLP) engine, empowering field workers to manage workflows and document observations in real-time using their voice. Datch effectively converts spoken language, numerical data, and intricate asset identifiers into a format that machines can interpret, seamlessly integrating this data into company databases for subsequent analysis and insights. Information can be gathered even without internet access, with automatic synchronization occurring once the connection is restored. Additionally, the system can retrieve data from third-party applications for offline use, facilitating the drafting of processes and notes. This innovative solution provides a straightforward method for knowledge capture, allowing users to communicate freely and spontaneously. Users can record information as it happens, with the option to playback audio and review a timeline of events for better clarity and understanding.

Description

Build strong connections with your clients by engaging them through the various channels and devices they prefer to use when reaching out to your business, ensuring they enjoy a consistent and remarkable experience across all platforms. Consolidate all communications, including calls, chats, emails, and messages, into one seamless interface for efficiency. Effectively unite your telephony, CRM, ERP, and other essential information systems to ensure comprehensive support for your customers. Enhance client interactions by offering automated solutions via chat-bots and voice-bots across multiple platforms. By managing all communication avenues effectively, you can transform every interaction into a compelling success story that resonates with your audience. Ultimately, fostering this level of engagement will not only improve satisfaction but also build long-lasting loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign No 
Salesforce No 
Sugar Sell No 

Integrations

ActiveCampaign Yes 
Salesforce Yes 
Sugar Sell Yes 

Pricing Details

Free
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Datch

Country

United States

Website

www.datch.io/product

Vendor Details

Company Name

Sagicc

Founded

2013

Country

Colombia

Website

www.sagicc.co/en/

Product Features

Maintenance Management

Asset Tracking No 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control No 
Inventory Management No 
Key & Lock Management No 
Mobile Access No 
Planning Calendar No 
Predictive Maintenance No 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

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