Average Ratings 0 Ratings
Average Ratings 4 Ratings
Description
Datch is at the forefront of digital transformation across sectors such as mining, manufacturing, energy, and utilities. With its unique voice AI technology, tasks can be assigned, organized, and executed simply by conversing about the job at hand. The platform employs an advanced AI and natural language processing (NLP) engine, empowering field workers to manage workflows and document observations in real-time using their voice. Datch effectively converts spoken language, numerical data, and intricate asset identifiers into a format that machines can interpret, seamlessly integrating this data into company databases for subsequent analysis and insights. Information can be gathered even without internet access, with automatic synchronization occurring once the connection is restored. Additionally, the system can retrieve data from third-party applications for offline use, facilitating the drafting of processes and notes. This innovative solution provides a straightforward method for knowledge capture, allowing users to communicate freely and spontaneously. Users can record information as it happens, with the option to playback audio and review a timeline of events for better clarity and understanding.
Description
Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Avaya Experience Platform
No
BotStar
No
Carrot quest
No
Chatterbox
No
Chatwoot
No
Cisco Webex
No
Cognigy.AI
No
HelpNow Agentic AI Platform
No
KODA Bots
No
Kik
No
Integrations
Avaya Experience Platform
Yes
BotStar
Yes
Carrot quest
Yes
Chatterbox
Yes
Chatwoot
Yes
Cisco Webex
Yes
Cognigy.AI
Yes
HelpNow Agentic AI Platform
Yes
KODA Bots
Yes
Kik
Yes
Pricing Details
Free
Free Trial
Yes
Free Version
Yes
Pricing Details
New customers receive a $600 credit for a no charge trial of Dialogflow CX that can be cancelled at any time. This credit activates automatically upon using Dialogflow CX for the first time and expires after 12 months. This is a Dialogflow-specific extension of the Google Cloud no charge trial.
Dialogflow also offers pay as you go plans.
Dialogflow also offers pay as you go plans.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Datch
Country
United States
Website
www.datch.io/product
Vendor Details
Company Name
Founded
1998
Country
United States
Website
cloud.google.com/dialogflow
Product Features
Maintenance Management
Asset Tracking
No
Billing & Invoicing
No
Calibration Management
No
Dispatch Management
No
Inventory Control
No
Inventory Management
No
Key & Lock Management
No
Mobile Access
No
Planning Calendar
No
Predictive Maintenance
No
Preventive Maintenance
No
Purchasing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
Yes
For Sales
Yes
For eCommerce
Yes
Image Recognition
No
Machine Learning
No
Multi-Language
Yes
Natural Language Processing
Yes
Predictive Analytics
Yes
Process/Workflow Automation
Yes
Rules-Based Automation
Yes
Virtual Personal Assistant (VPA)
Yes
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
No
Prediction
Yes
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
No
Conversation Intelligence
AI Insights
No
Account Health Alerts
No
Call Analytics
No
Call Recording
No
Call Recording Cloud Storage
No
Call Snippets
No
Call Transcription
No
Call/Meeting Sharing
No
Sales Coaching
No
Topic Tags
No
Topic-Based Analytics
No
Video Conferencing Analytics
No
Win/Loss Analysis
No
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
Yes
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
Yes
Machine Learning
Deep Learning
Yes
ML Algorithm Library
Yes
Model Training
Yes
Natural Language Processing (NLP)
Yes
Predictive Modeling
Yes
Statistical / Mathematical Tools
Yes
Templates
Yes
Visualization
Yes
Natural Language Processing
Co-Reference Resolution
Yes
In-Database Text Analytics
Yes
Named Entity Recognition
Yes
Natural Language Generation (NLG)
Yes
Open Source Integrations
Yes
Parsing
Yes
Part-of-Speech Tagging
Yes
Sentence Segmentation
Yes
Stemming/Lemmatization
Yes
Tokenization
Yes