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Description

DataKnowl serves as a robust platform for customer service and engagement, aimed at fostering strong, lasting connections with clients. It boasts over 50 features such as Interactive Voice Response (IVR), Call Forwarding, Text Messaging, SIP compatibility, and support for multiple users. Utilizing a toll-free number is essential for cultivating a professional image for your business. As a frontrunner in providing toll-free numbers across more than 50 countries, DataKnowl allows you to select an ideal number tailored to your needs. The telephone remains a highly effective medium for engaging with customers, and optimizing this channel can significantly enhance conversation management while incorporating advanced AI-driven services. Additionally, you can handle customer inquiries through email, a crucial channel for interaction, by employing a ticketing system that automatically transforms emails into manageable tickets, ensuring no request goes unaddressed. This comprehensive approach not only streamlines communication but also elevates the overall customer experience.

Description

Setting up comprehensive toll-free and local virtual phone numbers in the cloud has never been simpler, ensuring that your calls are answered and directed professionally while you concentrate on expanding your business. There are no contracts or hidden charges involved. You can get your new number activated within minutes, supported by our helpful Customer Care team. In addition to making and receiving calls, your virtual phone number is capable of receiving faxes, which can be stored online, emailed to you as PDFs, or forwarded to a physical fax machine. You also have the ability to send faxes by uploading the necessary documents and specifying the recipient's number. Our virtual phone system includes features like an attendant, call forwarding, and voicemail services. We offer a flexible month-to-month service without any long-term commitments. Since 1996, we have proudly assisted over 200,000 small businesses. Try out a toll-free or local number with a free 30-day trial today and experience the difference. With our service, you can enhance your business communications effortlessly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

PhoneNumberGuy

Integrations

PhoneNumberGuy

Pricing Details

$8 per month
Free Trial
Free Version

Pricing Details

$9.95 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Complexity Intelligence

Country

United States

Website

www.dataknowl.com

Vendor Details

Company Name

FreedomVoice

Founded

1996

Country

United States

Website

www.freedomvoice.com

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Alternatives

Alternatives