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Description
By harnessing actionable insights from various connected data sources, we develop user-friendly visualizations and reports that provide a comprehensive overview of your business within a single dashboard. This allows you to make informed decisions effortlessly. Engage in real-time discussions and comments directly within the Dasheroo platform, ensuring your team remains focused on achieving results. Receive instant group alerts when any chosen metric crosses a predefined threshold, enabling quick responses to changes. Easily identify correlations and causations across a range of data providers at a glance. You can also set up recurring email distributions for dashboards or export them in PDF and PNG formats. Tailor individual dashboards by scheduling their timing, then relax and watch the insights unfold. Plus, you can import your own internal or custom data sources seamlessly using our JSON and Push API Webhooks, ensuring a fully integrated experience. With these features, optimizing your business operations has never been more streamlined.
Description
VisualCue’s innovative design allows you to view the comprehensive performance scores of every agent in your organization, based on the key performance indicators you establish. Our exclusive visual design technology enables you to quickly identify individuals who require assistance with just a glance. Instantly recognize who needs support and the specific areas where they require training. VisualCue for Contact Centers integrates all reports into a single, user-friendly visualization that is continuously updated, empowering your contact center managers to operate more efficiently while giving agents clear guidance on achieving success. The tiles present your data in a manner that highlights the most crucial information, enabling your team to prioritize which clients or accounts need immediate attention. With VisualCue, you gain insights into who might be ready for an upsell, who demonstrates potential signs of attrition, and which individuals require follow-up communication. By effectively addressing customer needs, your team can seize more opportunities within the Salesforce platform, ultimately enhancing overall productivity. This streamlined approach not only benefits individual agents but also promotes a more cohesive and responsive team dynamic.
API Access
Has API
API Access
Has API
Integrations
AWeber
ActiveCampaign
BugHerd
Campaign Monitor
Cognito Forms
Constant Contact
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Insightly
Integrations
AWeber
ActiveCampaign
BugHerd
Campaign Monitor
Cognito Forms
Constant Contact
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Insightly
Pricing Details
$19 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dasheroo
Founded
2014
Country
United States
Website
www.dasheroo.com
Vendor Details
Company Name
VisualCue
Country
United States
Website
visualcue.com
Product Features
Business Performance Management
Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Business Performance Management
Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning