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Description
DaemonLayer operates above your PSA, streamlining the repetitive tasks associated with Microsoft 365 requests that often take up valuable engineer time. It manages processes such as password resets, group modifications, mailbox permissions, user updates, license assignments, and out-of-office settings completely autonomously, without requiring any intervention from technicians.
Support emails that come in are automatically categorized, triaged using AI technology, and sent to your service desk with all the necessary context already compiled. Even before the triage process is finished, DaemonLayer gathers information about the M365 user, reviews past tickets for any related issues, assesses the situation's confidence level, and recommends the most appropriate technician, completing this in less than four seconds.
It also features seamless two-way integration with both ConnectWise and Autotask, ensuring that PSA embedded panels display triage summaries, duplicate notifications, and workflow approvals directly within your ticketing system. Furthermore, a trust-based change authorization mechanism is in place to manage sensitive tasks, equipped with customizable human-in-the-loop approval checkpoints to enhance security and accountability. With these capabilities, DaemonLayer significantly boosts efficiency and reduces the workload on IT teams.
Description
WEXTL serves as a cloud-based workflow automation platform designed for teams aiming to link various business applications and streamline repeatable processes. Users can create workflows using a visual interface that incorporates triggers, actions, conditions, branching, loops, schedules, and webhooks, along with the option to integrate custom JavaScript for more complex logic. The platform features AI agent steps capable of utilizing chosen tools and includes checkpoints for human approval on actions that necessitate oversight. Workflows can effectively manage tasks such as lead routing, CRM record synchronization, employee onboarding, customer support ticket triage, and invoice approval processes spanning sales, marketing, HR, IT, finance, and operations departments. Additionally, WEXTL offers a variety of app integrations, ready-to-use workflow templates, historical run data, analytics capabilities, and a REST API for programmatically creating and executing workflows. This platform is tailored for both business teams and technical workflow developers who are looking to automate intricate tasks across interconnected services, enhancing productivity and efficiency. Furthermore, its user-friendly design ensures that even those with minimal technical expertise can harness its powerful features to optimize their workflows.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Slack
Yes
Autotask PSA
Yes
ConnectWise PSA
Yes
Hudu
Yes
Microsoft 365
Yes
Microsoft Teams
Yes
Model Context Protocol (MCP)
No
Salesforce
No
Integrations
Slack
Yes
Autotask PSA
No
ConnectWise PSA
No
Hudu
No
Microsoft 365
No
Microsoft Teams
No
Model Context Protocol (MCP)
Yes
Salesforce
Yes
Pricing Details
£220/month
Free Trial
Yes
Free Version
No
Pricing Details
$19/month
Starter is $19/month and includes 30,000 monthly credits, 2 teams, unlimited members and active workflows, 40 MB storage, and 15-day run-data retention. Annual billing is available with savings of up to 20%.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Silent Signal Ltd
Founded
2025
Country
United Kingdom
Website
daemonlayer.com
Vendor Details
Company Name
WEXTL
Country
United States
Website
wextl.com