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Description
DaemonLayer operates above your PSA, streamlining the repetitive tasks associated with Microsoft 365 requests that often take up valuable engineer time. It manages processes such as password resets, group modifications, mailbox permissions, user updates, license assignments, and out-of-office settings completely autonomously, without requiring any intervention from technicians.
Support emails that come in are automatically categorized, triaged using AI technology, and sent to your service desk with all the necessary context already compiled. Even before the triage process is finished, DaemonLayer gathers information about the M365 user, reviews past tickets for any related issues, assesses the situation's confidence level, and recommends the most appropriate technician, completing this in less than four seconds.
It also features seamless two-way integration with both ConnectWise and Autotask, ensuring that PSA embedded panels display triage summaries, duplicate notifications, and workflow approvals directly within your ticketing system. Furthermore, a trust-based change authorization mechanism is in place to manage sensitive tasks, equipped with customizable human-in-the-loop approval checkpoints to enhance security and accountability. With these capabilities, DaemonLayer significantly boosts efficiency and reduces the workload on IT teams.
Description
Tines provides no-code automation technology for the most secure companies around the globe. Automation works best when it is built by subject-matter experts and not distant developers. Our drag-and drop technology is intuitive, yet extremely powerful and flexible. It allows frontline staff to address repetitive manual processes. Tines allows users gather information from both internal and external sources to trigger multi-step workflows. Tines can be integrated with any technology that has an API. This is in keeping with our belief of easy-to-use and powerful technology. Customers don't have to use a set of integrations; they can connect to any tool in their stack. This allows them to protect their business. Tines frees our customers from repetitive, burdensome processes so they can focus on protecting their business against the next threat.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Aqua
Autotask PSA
Carbon Black EDR
Clutch
Code42 Incydr
ConnectWise PSA
Cydarm
Hunters
Lacework
LimaCharlie
Integrations
Aqua
Autotask PSA
Carbon Black EDR
Clutch
Code42 Incydr
ConnectWise PSA
Cydarm
Hunters
Lacework
LimaCharlie
Pricing Details
£99/month
Free Trial
Free Version
Pricing Details
$0/user/year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Silent Signal Ltd
Founded
2025
Country
United Kingdom
Website
daemonlayer.com
Vendor Details
Company Name
Tines
Founded
2018
Country
Ireland
Website
www.tines.com
Product Features
Product Features
Cybersecurity
AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting
