Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
DaemonLayer operates above your PSA, streamlining the repetitive tasks associated with Microsoft 365 requests that often take up valuable engineer time. It manages processes such as password resets, group modifications, mailbox permissions, user updates, license assignments, and out-of-office settings completely autonomously, without requiring any intervention from technicians.
Support emails that come in are automatically categorized, triaged using AI technology, and sent to your service desk with all the necessary context already compiled. Even before the triage process is finished, DaemonLayer gathers information about the M365 user, reviews past tickets for any related issues, assesses the situation's confidence level, and recommends the most appropriate technician, completing this in less than four seconds.
It also features seamless two-way integration with both ConnectWise and Autotask, ensuring that PSA embedded panels display triage summaries, duplicate notifications, and workflow approvals directly within your ticketing system. Furthermore, a trust-based change authorization mechanism is in place to manage sensitive tasks, equipped with customizable human-in-the-loop approval checkpoints to enhance security and accountability. With these capabilities, DaemonLayer significantly boosts efficiency and reduces the workload on IT teams.
Description
Expertune PlantTriage stands out as an award-winning PID tuning software, crafted by a team boasting extensive expertise in controls spanning hundreds of years. This innovative tool continuously observes your plant, swiftly pinpointing issues as they arise. It evaluates and ranks information based on both technical and economic considerations, assisting in uncovering the root causes of problems while offering a comprehensive suite of analytical tools aimed at addressing them effectively. With round-the-clock surveillance, Expertune PlantTriage diligently monitors processes every day of the year, detecting issues in real time. It quickly highlights control loops that significantly influence business profitability, production efficiency, reliability, and overall quality. Leveraging a Big Data methodology, the root cause identification feature expedites the discovery of the underlying reasons for disruptions. Additionally, through Active Model Capture Technology, it enables automatic tuning of control loops for peak performance, achieving optimal settings in mere minutes and simulating the precise response characteristics desired. In summary, Expertune PlantTriage not only enhances operational efficiency but also empowers organizations to maintain high-quality standards.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Autotask PSA
Yes
ConnectWise PSA
Yes
Hudu
Yes
Microsoft 365
Yes
Microsoft Teams
Yes
Slack
Yes
Integrations
Autotask PSA
No
ConnectWise PSA
No
Hudu
No
Microsoft 365
No
Microsoft Teams
No
Slack
No
Pricing Details
£220/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Silent Signal Ltd
Founded
2025
Country
United Kingdom
Website
daemonlayer.com
Vendor Details
Company Name
Neles
Founded
2020
Country
Finland
Website
www.neles.com/valves-services/pid-tuning-and-process-control-services/expertune-planttriage/
Product Features
Product Features
Manufacturing Execution
Document Management
No
Forecasting
No
Quality Control
Yes
Quote Management
No
Resource Management
No
Supplier Management
No
Supply Chain Management
No
Traceability
No