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Description
DaemonLayer operates above your PSA, streamlining the repetitive tasks associated with Microsoft 365 requests that often take up valuable engineer time. It manages processes such as password resets, group modifications, mailbox permissions, user updates, license assignments, and out-of-office settings completely autonomously, without requiring any intervention from technicians.
Support emails that come in are automatically categorized, triaged using AI technology, and sent to your service desk with all the necessary context already compiled. Even before the triage process is finished, DaemonLayer gathers information about the M365 user, reviews past tickets for any related issues, assesses the situation's confidence level, and recommends the most appropriate technician, completing this in less than four seconds.
It also features seamless two-way integration with both ConnectWise and Autotask, ensuring that PSA embedded panels display triage summaries, duplicate notifications, and workflow approvals directly within your ticketing system. Furthermore, a trust-based change authorization mechanism is in place to manage sensitive tasks, equipped with customizable human-in-the-loop approval checkpoints to enhance security and accountability. With these capabilities, DaemonLayer significantly boosts efficiency and reduces the workload on IT teams.
Description
Isabel Healthcare provides advanced AI-driven solutions aimed at improving diagnostic precision and patient triage processes. One of its key offerings, the Isabel DDx Companion, aids medical practitioners by quickly producing a list of potential diagnoses based on limited clinical information in less than sixty seconds, encompassing more than 10,000 medical conditions applicable to patients of all ages and medical specialties. Additionally, the Isabel Self-Triage tool allows patients to obtain triage recommendations by responding to just 11 standardized questions, boasting a completion rate of 97% and guiding them to suitable healthcare options. Both of these innovative tools are supported by a robust API, facilitating their smooth integration into diverse platforms and workflows, thereby streamlining the healthcare experience for both providers and patients alike. This innovative approach exemplifies the fusion of technology and healthcare, enhancing overall service delivery.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
ConnectWise PSA
Microsoft 365
Pricing Details
£99/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Silent Signal Ltd
Founded
2025
Country
United Kingdom
Website
daemonlayer.com
Vendor Details
Company Name
Isabel Healthcare
Founded
1999
Country
United States
Website
www.isabelhealthcare.com
Product Features
Product Features
Alternatives
No Alternatives
