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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

A service writer hands Daedalus a rough note — "stalls at idle, new coil and plugs, 1.2 hr" — and gets back a structured draft: the symptom filed as the write-up, the parts and labor as priced estimate lines. Nothing is committed until a person approves it. Around that sits a full shop-management system for independent auto repair: repair orders, estimates, customer approvals, invoicing, payments and scheduling on one record. The same assistant answers questions against the shop's own data — pull a vehicle's history, check the day's schedule, update an order. Vehicle owners get a portal under the shop's branding to follow the job, approve work and pay. They can ask it questions rather than phoning in, and it hands off to a person when it can't answer. Shop data exports in full at any time.

Description

Need for Service is an all-in-one management solution designed exclusively for auto repair shops and service centers. It enhances everyday operations by integrating job scheduling, digital work orders, and real-time tracking of repair statuses within a single platform. With this software, shop owners and technicians can efficiently oversee customer information, vehicle histories, and service bookings, leading to a significant reduction in paperwork and the likelihood of human errors. The platform also facilitates invoicing and estimates, enabling staff to produce precise quotes and bill clients seamlessly through the system. Additionally, it provides inventory and parts management, allowing shops to keep an eye on stock levels, reorder supplies promptly, and prevent setbacks due to absent components. Communication tools built into the platform ensure that customers receive timely updates regarding the progress of their repairs, estimated completion dates, and reminders for pickup through SMS or email. Furthermore, Need for Service includes robust reporting and analytics capabilities, equipping owners with valuable insights into shop efficiency, technician output, and revenue patterns, all of which can help inform strategic decisions for growth and improvement. This comprehensive software not only simplifies operations but also enhances the overall customer experience, making it an indispensable tool for auto repair businesses.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

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Integrations

Stripe
Twilio

Integrations

Stripe
Twilio

Pricing Details

$49.99/mo
Founding rate: $49.99/month, applies to any tier while the founding window is open and stays locked for as long as the subscription stays active.

Standard pricing: Solo $99.99/mo, Shop $149.99/mo, Shop Plus $249.99/mo.

Included AI credits per month: Solo 750, Shop 1,500, Shop Plus 3,000. Usage beyond the included allowance is metered and shown in the app -- it is not automatically charged.

14-day free trial. No card required.
Free Trial
Free Version

Pricing Details

$150/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Daedalus Systems LLC

Founded

2026

Country

United States

Website

daedalusautomotive.app

Vendor Details

Company Name

Need for Service

Founded

2021

Country

Estonia

Website

needforservice.app/

Product Features

Product Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Alternatives

Alternatives

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