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Description
DRVEN Parts™ empowers OEMs to transform intricate engineering data into engaging 3D parts catalogs, streamlining the process for dealers, technicians, and customers to easily identify and order the right components.
In contrast to conventional catalog software, DRVEN Parts™ operates on a unified product data infrastructure, integrating CAD, Bills of Materials, service details, manuals, and historical data, ensuring that each catalog is up-to-date with the most current product configurations. Users are able to manipulate assemblies in a 3D environment, enabling them to zoom in, rotate, isolate parts, view detailed exploded views, search by specific parts or products, and seamlessly transition from identification to inquiry or purchase.
These catalogs can be disseminated through various portals for dealers, distributors, technicians, and customers, which aids OEMs in minimizing order mistakes, reducing support call durations, enhancing self-service options, and increasing aftermarket revenue. Additionally, as part of the DRVEN platform, the Parts module integrates flawlessly with interactive work instructions and comprehensive operational product knowledge, thereby enriching the overall user experience. This interconnected system not only enhances efficiency but also fosters greater customer satisfaction by providing immediate access to essential information.
Description
Elevate your business operations with a comprehensive Windows-based solution designed to streamline job and customer management, monitor your team's time and materials, and analyze your business outcomes. Bid farewell to cluttered sticky notes, as our software efficiently handles input, tracking, messaging, and processing for every incoming call, seamlessly transforming it into a scheduled job. You can easily manage customer relationships, keep tabs on ongoing jobs, and access both job statuses and customer history. The customized map of your service area allows you to visualize the geographic locations and timing for each job, with technician routes displayed in a clear, color-coded manner. Additionally, our planner view, resembling a calendar, offers an intuitive overview of your technicians' daily schedules. You can also oversee your preferred inventory levels, monitor stocked parts, and manage unique items, ensuring that special order parts are readily available for specific jobs, ultimately enhancing your operational efficiency.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
ServiceBench
Pricing Details
$1000/month
Free Trial
Free Version
Pricing Details
$150 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DRVEN
Founded
2026
Country
United Kingdom
Website
drven.io
Vendor Details
Company Name
Rossware
Country
United States
Website
www.rossware.com