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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

DRVEN Parts™ empowers OEMs to transform intricate engineering data into engaging 3D parts catalogs, streamlining the process for dealers, technicians, and customers to easily identify and order the right components. In contrast to conventional catalog software, DRVEN Parts™ operates on a unified product data infrastructure, integrating CAD, Bills of Materials, service details, manuals, and historical data, ensuring that each catalog is up-to-date with the most current product configurations. Users are able to manipulate assemblies in a 3D environment, enabling them to zoom in, rotate, isolate parts, view detailed exploded views, search by specific parts or products, and seamlessly transition from identification to inquiry or purchase. These catalogs can be disseminated through various portals for dealers, distributors, technicians, and customers, which aids OEMs in minimizing order mistakes, reducing support call durations, enhancing self-service options, and increasing aftermarket revenue. Additionally, as part of the DRVEN platform, the Parts module integrates flawlessly with interactive work instructions and comprehensive operational product knowledge, thereby enriching the overall user experience. This interconnected system not only enhances efficiency but also fosters greater customer satisfaction by providing immediate access to essential information.

Description

Elevate your business operations with a comprehensive Windows-based solution designed to streamline job and customer management, monitor your team's time and materials, and analyze your business outcomes. Bid farewell to cluttered sticky notes, as our software efficiently handles input, tracking, messaging, and processing for every incoming call, seamlessly transforming it into a scheduled job. You can easily manage customer relationships, keep tabs on ongoing jobs, and access both job statuses and customer history. The customized map of your service area allows you to visualize the geographic locations and timing for each job, with technician routes displayed in a clear, color-coded manner. Additionally, our planner view, resembling a calendar, offers an intuitive overview of your technicians' daily schedules. You can also oversee your preferred inventory levels, monitor stocked parts, and manage unique items, ensuring that special order parts are readily available for specific jobs, ultimately enhancing your operational efficiency.

API Access

Has API

API Access

Has API

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Screenshots View All

Integrations

ServiceBench

Integrations

ServiceBench

Pricing Details

$1000/month
Free Trial
Free Version

Pricing Details

$150 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DRVEN

Founded

2026

Country

United Kingdom

Website

drven.io

Vendor Details

Company Name

Rossware

Country

United States

Website

www.rossware.com

Product Features

Product Features

Alternatives

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