Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

DRILLER is an advanced analytics solution designed to facilitate the digitization and in-depth examination of insurance portfolios by processing both structured and unstructured data. It enhances the understanding of the portfolio's overall durability and the composition of claims. With its capabilities, it accelerates the release of reserves, contributing to reduced solvency capital needs and lower costs associated with capital. This innovative tool harnesses the power of artificial intelligence to conduct thorough analyses of portfolios and claims while forecasting the likelihood of adverse claim developments through a severity scoring system. Moreover, it allows for the early detection of claims that may be under or over-reserved. Users benefit from fully searchable documentation and claims, along with a comprehensive insight into portfolio composition. The tool excels in recognizing characters, numbers, and sentiment, categorizing documents, and pinpointing specific claim characteristics. Additionally, it streamlines the review and prioritization process for critical claims demanding immediate attention, all backed by an automated analysis of the entire portfolio, enhancing operational efficiency and decision-making.

Description

General Magic is a specialized AI messaging solution tailored for the insurance sector, allowing firms to streamline customer workflows via SMS and other messaging platforms. By utilizing AI agents that can manage tasks such as quoting, renewals, policy adjustments, and claims updates in real-time, it enables insurers to execute essential operations through straightforward text conversations rather than relying on phone calls or web portals. The platform seamlessly connects with various systems, including policy, quote, claims, and CRM, through APIs, ensuring that dialogues are supported by up-to-date insurance data while automatically refreshing records as processes advance. Furthermore, it tracks every interaction with customers and assesses users based on intent, frustration levels, and the potential for churn, providing insights that help teams identify when intervention might be necessary. The central feature of the platform, known as Cell, effectively converts customer inquiries into actionable steps across fundamental insurance systems, proactively requesting any missing details and automating follow-up communications to enhance customer engagement. This innovative approach not only improves efficiency but also elevates the overall customer experience within the insurance landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Guidewire
HubSpot CRM
Salesforce
Zoho CRM

Integrations

Guidewire
HubSpot CRM
Salesforce
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DGTAL

Country

Germany

Website

dgtal.io/products/

Vendor Details

Company Name

General Magic

Country

United States

Website

generalmagic.inc/

Product Features

Product Features

Alternatives

Claims Signal Reviews

Claims Signal

Athenium Analytics

Alternatives