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Average Ratings 0 Ratings

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features
design
support

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Description

The capacity to provide the appropriate product at the precise moment is a key factor in why customers prefer your services. However, managing order delivery logistics and tracking can be quite challenging. Factors such as driver schedules, intricate distribution techniques like buyouts and relay transfers, along with the high volume of orders, complicate an already intricate process. Order Delivery Tracking, known as ODT, assists in planning and routing while offering real-time visibility into the status of each order. By delivering detailed reports on delivery costs by individual order or by customer, combined with live updates regarding driver locations, estimated times of arrival, and any delays, ODT presents a thorough solution aimed at improving customer service and streamlining your dispatch and logistics operations. Moreover, with ODT, businesses can adapt to changing demands more swiftly, ensuring a reliable and efficient delivery experience.

Description

Mindcat Dispatch provides a comprehensive solution for delivery operators overseeing their own drivers in the UAE and Saudi Arabia through a cloud-based dispatch and fleet management application. It consolidates orders from various sources, including WhatsApp, phone calls, websites, and merchant portals, into a user-friendly dispatch board that allows staff to allocate drivers, organize delivery stops by area, and monitor job progress in real-time. The mobile app enables drivers to access their delivery stops, navigate efficiently, log cash transactions or coupons, and submit proof of delivery through images or signatures. Customers benefit from tracking links to monitor their orders, while operations and finance teams can access detailed records of order histories, driver and vehicle data, and overall cash amounts. Additionally, Mindcat Dispatch features business ordering portals, comprehensive reports, and data export capabilities, along with seamless integrations to POS systems, ERP solutions, and online retailers using APIs and webhooks. The platform also offers customizable deployment options, ensuring that installations can be tailored to the region or hosted on a customer’s own cloud infrastructure or servers, enhancing flexibility for varied business needs.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Foodics No 
Google Maps No 
KIT Scenarist Yes 
Odoo No 
SAP Business One No 
Salla No 
WhatsApp No 
Zid No 

Integrations

Foodics Yes 
Google Maps Yes 
KIT Scenarist No 
Odoo Yes 
SAP Business One Yes 
Salla Yes 
WhatsApp Yes 
Zid Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

AED/SAR 119/driver/month
Monthly plans start at AED/SAR 119 per driver for 1–10 drivers, with a three-driver minimum (AED/SAR 357 monthly). Setup fees are AED/SAR 7,500 for 1–10 drivers, AED/SAR 9,500 for 11–50, and AED/SAR 15,000 for 51+. Annual plans receive two months free. VAT, hosting tiers, messaging, map and SMS usage, payment integrations, and some add-ons may cost extra.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DQ Technologies

Founded

1992

Country

United States

Website

www.dqtech.com

Vendor Details

Company Name

Mindcat Technology Consultants FZE

Founded

2022

Country

United Arab Emirates

Website

mindcat.ai

Product Features

Fleet Management

Dispatch Management Yes 
Employee Management Yes 
Fuel Management Yes 
GPS Tracking Yes 
Incident Reporting Yes 
Inspection Management No 
Inventory Management Yes 
Maintenance Management Yes 
Mileage Tracking Yes 
Motor Pool No 
Routing Yes 
Tire Management Yes 
VIN Lookup Yes 
Work Order Management Yes 

Order Management

Back Order Management Yes 
Catalog Management No 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management Yes 
Special Order Management Yes 

Production Scheduling

"What If" Scenarios Yes 
Automated Scheduling Yes 
Bottleneck Optimization No 
Capacity Planning Yes 
Constraint Scheduling No 
Job Scheduling Yes 
Material Planning Yes 
Priority-Based Scheduling Yes 
Quality Control Yes 

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database No 
Emergency Dispatch No 
Fuel Management Yes 
Mileage Tracking Yes 
Order Management Yes 
Routing No 
Scheduling Yes 
Vehicle Tracking Yes 

Product Features

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling No 
Vehicle Tracking No 

Alternatives

Alternatives

No Alternatives
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