Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
DPO Suite is a cloud-based platform designed for French-speaking data protection officers and privacy teams to effectively manage their GDPR obligations. It consolidates various functions including the documentation of processing activities, management of data and system inventories, tracking of processors and stakeholders, handling of data subject rights requests, conducting impact assessments, executing audits, and following up on incidents with corrective action plans. Teams can streamline their work across multiple client organizations, ensure proper documentation management, delegate tasks, and generate comprehensive reports. Additionally, the ALIX assistant provides the capability to analyze emails and case documents from connected services like Google, Microsoft, or Proton, converting messages into actionable tickets while also drafting responses, reports, and content for impact assessments for team review. Data protection officers maintain authority over all modifications, decisions, and communications sent out. Furthermore, the platform includes MCP connectors that allow integration with authorized compatible tools, facilitating interactions with the exposed application operations, all governed by user permissions and oversight from the DPO. Overall, DPO Suite enhances the efficiency of privacy teams in navigating complex regulatory environments.
Description
The GDPR Compliance application designed for Zendesk facilitates the deletion, anonymization, and retrieval of customer data within Zendesk environments. It boasts an array of essential features, including the capability to efficiently process thousands of tickets and contacts simultaneously, as well as the ability to merge user, ticket, and organizational data into comprehensive lists. Users can generate specific ticket and contact lists for mass processing, ensuring compliance by allowing for the deletion of personal data belonging to users or organizations. Additionally, the app ensures the confidentiality of sensitive information while providing options to compile and download data in CSV format. Users have the flexibility to edit information either individually or in bulk, while sensitive details like credit card numbers and phone numbers can be completely anonymized. The application also offers automation setup and scheduling for various processes, allows users to review statistics, and features an intuitive interface for ease of use. Furthermore, agents can submit requests for data processing, with permissions granted to them for executing these tasks, and it includes configurable options for tag anonymization within tickets. Overall, this app streamlines GDPR compliance efforts for organizations utilizing Zendesk.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Gmail
Yes
Microsoft Outlook
Yes
Model Context Protocol (MCP)
Yes
Proton Mail
Yes
Zendesk
No
Integrations
Gmail
No
Microsoft Outlook
No
Model Context Protocol (MCP)
No
Proton Mail
No
Zendesk
Yes
Pricing Details
€240/month
Essential: €240/month without an annual commitment, or €2,160/year (€180/month equivalent) with annual billing. Premium: €480/month without an annual commitment, or €4,320/year (€360/month equivalent) with annual billing. Prices exclude VAT; annual billing is shown as 25% less than monthly billing.
Free Trial
Yes
Free Version
No
Pricing Details
$41.70 organization/per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
DATASHIELD GUARDIAN
Country
United States
Website
www.dpo-suite.com
Vendor Details
Company Name
GrowthDot
Founded
2015
Country
Ukraine
Website
growthdot.com
Product Features
Data Privacy Management
Access Control
No
CCPA Compliance
No
Consent Management
No
Data Mapping
No
GDPR Compliance
No
Incident Management
No
PIA / DPIA
No
Policy Management
No
Risk Management
No
Sensitive Data Identification
No
GDPR Compliance
Access Control
No
Consent Management
No
Data Mapping
No
Incident Management
No
PIA / DPIA
No
Policy Management
No
Risk Management
No
Sensitive Data Identification
No
Product Features
GDPR Compliance
Access Control
No
Consent Management
No
Data Mapping
No
Incident Management
No
PIA / DPIA
No
Policy Management
No
Risk Management
No
Sensitive Data Identification
No