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Description

DPO Suite is a cloud-based platform designed for French-speaking data protection officers and privacy teams to effectively manage their GDPR obligations. It consolidates various functions including the documentation of processing activities, management of data and system inventories, tracking of processors and stakeholders, handling of data subject rights requests, conducting impact assessments, executing audits, and following up on incidents with corrective action plans. Teams can streamline their work across multiple client organizations, ensure proper documentation management, delegate tasks, and generate comprehensive reports. Additionally, the ALIX assistant provides the capability to analyze emails and case documents from connected services like Google, Microsoft, or Proton, converting messages into actionable tickets while also drafting responses, reports, and content for impact assessments for team review. Data protection officers maintain authority over all modifications, decisions, and communications sent out. Furthermore, the platform includes MCP connectors that allow integration with authorized compatible tools, facilitating interactions with the exposed application operations, all governed by user permissions and oversight from the DPO. Overall, DPO Suite enhances the efficiency of privacy teams in navigating complex regulatory environments.

Description

The GDPR Compliance application designed for Zendesk facilitates the deletion, anonymization, and retrieval of customer data within Zendesk environments. It boasts an array of essential features, including the capability to efficiently process thousands of tickets and contacts simultaneously, as well as the ability to merge user, ticket, and organizational data into comprehensive lists. Users can generate specific ticket and contact lists for mass processing, ensuring compliance by allowing for the deletion of personal data belonging to users or organizations. Additionally, the app ensures the confidentiality of sensitive information while providing options to compile and download data in CSV format. Users have the flexibility to edit information either individually or in bulk, while sensitive details like credit card numbers and phone numbers can be completely anonymized. The application also offers automation setup and scheduling for various processes, allows users to review statistics, and features an intuitive interface for ease of use. Furthermore, agents can submit requests for data processing, with permissions granted to them for executing these tasks, and it includes configurable options for tag anonymization within tickets. Overall, this app streamlines GDPR compliance efforts for organizations utilizing Zendesk.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Gmail Yes 
Microsoft Outlook Yes 
Model Context Protocol (MCP) Yes 
Proton Mail Yes 
Zendesk No 

Integrations

Gmail No 
Microsoft Outlook No 
Model Context Protocol (MCP) No 
Proton Mail No 
Zendesk Yes 

Pricing Details

€240/month
Essential: €240/month without an annual commitment, or €2,160/year (€180/month equivalent) with annual billing. Premium: €480/month without an annual commitment, or €4,320/year (€360/month equivalent) with annual billing. Prices exclude VAT; annual billing is shown as 25% less than monthly billing.
Free Trial Yes 
Free Version No 

Pricing Details

$41.70 organization/per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

DATASHIELD GUARDIAN

Country

United States

Website

www.dpo-suite.com

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Product Features

Data Privacy Management

Access Control No 
CCPA Compliance No 
Consent Management No 
Data Mapping No 
GDPR Compliance No 
Incident Management No 
PIA / DPIA No 
Policy Management No 
Risk Management No 
Sensitive Data Identification No 

GDPR Compliance

Access Control No 
Consent Management No 
Data Mapping No 
Incident Management No 
PIA / DPIA No 
Policy Management No 
Risk Management No 
Sensitive Data Identification No 

Product Features

GDPR Compliance

Access Control No 
Consent Management No 
Data Mapping No 
Incident Management No 
PIA / DPIA No 
Policy Management No 
Risk Management No 
Sensitive Data Identification No 

Alternatives

Alternatives