Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

DMzio is an online automation tool designed specifically for Instagram messaging, catering to e-commerce sellers, creators, and teams aiming to connect with their customers effectively. This platform enables users to establish comment triggers based on keywords that automatically send private responses, create automated DM sequences, utilize AI-driven replies for frequently asked questions, and oversee interactions via a shared inbox, which allows for seamless transition to human team members when necessary. Additionally, DMzio offers analytics and a permission-based system for capturing contacts for future engagement. With integrations for Shopify and Slack, it effectively aligns Instagram interactions with commercial efforts and team operations. The service provides a complimentary Creator plan along with paid Pro and Business options, ensuring varied offerings to suit different needs. It excels in fostering social interactions, addressing product inquiries, generating leads, and managing customer communication through the Instagram platform. Ultimately, DMzio stands out as a comprehensive solution for enhancing user engagement and streamlining communication efforts.

Description

Zono Support serves as a cloud-based help desk tailored for software developers and online vendors. It consolidates various communication channels such as email, live chat, Slack, Discord, WhatsApp, Instagram, Messenger, and Telegram into a unified inbox, ensuring that responses are sent through the original channel used by customers. Additionally, marketplace connectors validate customer information and transaction history from platforms like Envato, Shopify, WordPress, Gumroad, and Lemon Squeezy, enabling agents to access relevant purchase details. Teams are empowered to create a customized help center and customer portal, implement a chat widget, manage ticket organization, and automate their workflows for enhanced efficiency. An AI-driven assistant is capable of providing responses based on authorized knowledge-base articles, pre-saved replies, and previously resolved tickets, with options for drafts, human review, escalation, and handoff. Furthermore, Zono Support offers a REST API, signed webhooks, and an MCP server to facilitate seamless integration with developers' tools and workflows. The platform's free plan encompasses essential features like email, live chat, a customer portal, and a knowledge base, while the Premium tier introduces more communication channels, additional team seats, and the AI assistant. With such comprehensive features, Zono Support is designed to enhance customer interaction and streamline support processes effectively.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Instagram Yes 
Shopify Yes 
Slack Yes 
Discord No 
Facebook Messenger No 
GitHub No 
Gumroad No 
Lemon Squeezy No 
Linear No 
Model Context Protocol (MCP) No 
Telegram No 
WhatsApp No 
WordPress No 

Integrations

Instagram Yes 
Shopify Yes 
Slack Yes 
Discord Yes 
Facebook Messenger Yes 
GitHub Yes 
Gumroad Yes 
Lemon Squeezy Yes 
Linear Yes 
Model Context Protocol (MCP) Yes 
Telegram Yes 
WhatsApp Yes 
WordPress Yes 

Pricing Details

$0
Free Trial No 
Free Version Yes 

Pricing Details

$49/month
A free plan is available. Premium is $49 per month or $490 per year for the workspace; annual billing is equivalent to 10 months. Premium includes unlimited seats and 1,000 AI replies per month.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DMzio

Website

dmzio.com

Vendor Details

Company Name

Boxvibe Technologies

Founded

2025

Country

Nigeria

Website

zono.support/

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

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