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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

DM Tracker is a specialized CRM designed specifically for teams that engage customers through Instagram direct messages. It transforms a chaotic inbox into a streamlined pipeline, ensuring that every interaction is recorded as a contact with a comprehensive outreach history, preventing any potential lead from slipping away. Users can utilize customizable follow-up boards organized by time frames (1, 3, 7, and 30+ days) to easily identify who requires a response today. The platform's analytics feature offers insights into reply rates categorized by script and objection type, while integrated A/B testing allows users to evaluate different DM openers to determine the most effective ones. Additionally, team leaderboards encourage accountability among setters and closers, and real-time notifications highlight hot leads the instant they engage. Moreover, DM Tracker seamlessly integrates with ManyChat, enabling automated conversations to be incorporated into a framework designed for tracking, following up, and successfully converting leads. This tool is particularly beneficial for coaches, consultants, course creators, agencies, and high-ticket sales teams that are managing outreach in large volumes, maximizing their sales potential efficiently. Ultimately, DM Tracker empowers users to optimize their communication efforts and drive greater sales success by providing essential tools and insights tailored for high-impact engagement.

Description

Puffly serves as a cloud-based CRM solution tailored for local service providers and small teams seeking to streamline their customer inquiries and follow-up processes. It consolidates leads, contacts, companies, deals, tasks, and activity histories into a cohesive pipeline, attaching essential details such as customer information, timing, and source to each inquiry. Users can capture inquiries through either a hosted lead form or a branded version, while also benefiting from the ability to import and sync leads with Google Sheets, manage opportunities, and incorporate booking links and review requests into their workflow. The foundational contact and pipeline management features are accessible through a free plan, while premium plans introduce Puff, an AI-driven assistant that evaluates leads and pending opportunities, assists in prioritizing next steps, and drafts replies or follow-ups for user approval. Moreover, higher-tier plans expand the offering by including functionalities for messaging, booking, reviews, phone communication, and outreach strategies. Puffly is specifically crafted for business owners and teams within sectors such as local services, trades, agencies, retail, and wellness, ensuring they have the tools necessary to enhance their customer relationship management. By integrating these features, Puffly empowers businesses to improve efficiency and foster better customer engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Google Sheets No 
Instagram Yes 

Integrations

Google Sheets Yes 
Instagram No 

Pricing Details

$39/month/user
Free Trial Yes 
Free Version No 

Pricing Details

Free
A free plan is available. Paid plans start at $99/month; higher plans are $249, $449 and $649/month. Annual billing is offered at a stated 10% discount. Plans are flat-priced rather than charged per seat. Optional Puff credit top-ups are $15 per 500 credits.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DM Tracker

Founded

2025

Country

Cyprus

Website

dmtracker.ai/

Vendor Details

Company Name

Puffly

Country

United States

Website

pufflyai.com

Product Features

Social CRM

Calendar/Reminder System No 
Customer Support No 
Email Marketing No 
Lead Capture No 
Lead Nurturing No 
Live Chat No 
Marketing Automation Integration No 
Multi-Channel Social Integration No 
Social Media Monitoring No 
Task Management No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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