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Average Ratings 0 Ratings
Description
DM Tracker is a specialized CRM designed specifically for teams that engage customers through Instagram direct messages. It transforms a chaotic inbox into a streamlined pipeline, ensuring that every interaction is recorded as a contact with a comprehensive outreach history, preventing any potential lead from slipping away. Users can utilize customizable follow-up boards organized by time frames (1, 3, 7, and 30+ days) to easily identify who requires a response today. The platform's analytics feature offers insights into reply rates categorized by script and objection type, while integrated A/B testing allows users to evaluate different DM openers to determine the most effective ones. Additionally, team leaderboards encourage accountability among setters and closers, and real-time notifications highlight hot leads the instant they engage. Moreover, DM Tracker seamlessly integrates with ManyChat, enabling automated conversations to be incorporated into a framework designed for tracking, following up, and successfully converting leads. This tool is particularly beneficial for coaches, consultants, course creators, agencies, and high-ticket sales teams that are managing outreach in large volumes, maximizing their sales potential efficiently. Ultimately, DM Tracker empowers users to optimize their communication efforts and drive greater sales success by providing essential tools and insights tailored for high-impact engagement.
Description
Puffly serves as a cloud-based CRM solution tailored for local service providers and small teams seeking to streamline their customer inquiries and follow-up processes. It consolidates leads, contacts, companies, deals, tasks, and activity histories into a cohesive pipeline, attaching essential details such as customer information, timing, and source to each inquiry. Users can capture inquiries through either a hosted lead form or a branded version, while also benefiting from the ability to import and sync leads with Google Sheets, manage opportunities, and incorporate booking links and review requests into their workflow. The foundational contact and pipeline management features are accessible through a free plan, while premium plans introduce Puff, an AI-driven assistant that evaluates leads and pending opportunities, assists in prioritizing next steps, and drafts replies or follow-ups for user approval. Moreover, higher-tier plans expand the offering by including functionalities for messaging, booking, reviews, phone communication, and outreach strategies. Puffly is specifically crafted for business owners and teams within sectors such as local services, trades, agencies, retail, and wellness, ensuring they have the tools necessary to enhance their customer relationship management. By integrating these features, Puffly empowers businesses to improve efficiency and foster better customer engagement.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Pricing Details
$39/month/user
Free Trial
Yes
Free Version
No
Pricing Details
Free
A free plan is available. Paid plans start at $99/month; higher plans are $249, $449 and $649/month. Annual billing is offered at a stated 10% discount. Plans are flat-priced rather than charged per seat. Optional Puff credit top-ups are $15 per 500 credits.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DM Tracker
Founded
2025
Country
Cyprus
Website
dmtracker.ai/
Vendor Details
Company Name
Puffly
Country
United States
Website
pufflyai.com
Product Features
Social CRM
Calendar/Reminder System
No
Customer Support
No
Email Marketing
No
Lead Capture
No
Lead Nurturing
No
Live Chat
No
Marketing Automation Integration
No
Multi-Channel Social Integration
No
Social Media Monitoring
No
Task Management
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No