Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CyberAlert® offers a range of services including news surveillance, press clipping, monitoring of television broadcasts, and tracking consumer-generated content such as discussions and word-of-mouth. Each media monitoring and press tracking service is tailored to fit your unique requirements. The system provides automated global news and press surveillance from over 55,000 online sources in more than 250 languages, ensuring delivery by the next morning through email. You can choose to monitor news locally, nationally, or globally, with the innovative Same Story Exclusion™ (SSE) feature which ensures you receive only one report daily for any particular news item, filtering out duplicates from various sources. This intelligent service prioritizes significant news clips while ignoring trivial mentions, ensuring you receive the most relevant information. With coverage of over 55,000 global news outlets, it guarantees thorough press tracking. Additionally, today's online news and press clips are made available throughout the business day, sourced from 6,500 prominent news providers around the world, ensuring you stay updated in real-time.
Description
Lucidya is a cutting-edge platform for managing customer experiences, specifically designed to empower organizations to comprehend, oversee, and enhance customer interactions in the digital realm by leveraging real-time data and sophisticated analytics. This tool allows brands to track customer discussions, assess sentiment, and derive actionable insights from diverse sources like social media, customer reviews, and online content, which helps in gaining a deeper understanding of consumer behavior, preferences, and market dynamics. By integrating artificial intelligence with natural language processing, it offers precise sentiment analysis, including the ability to support various Arabic dialects, thus enabling businesses to grasp context and meaning with exceptional accuracy. Additionally, it provides immediate intelligence through alerts and comprehensive dashboards, which equip teams to swiftly address emerging challenges, respond to customer demands, and manage reputational risks, all while ensuring consistent interaction across multiple channels. Overall, Lucidya serves as an invaluable resource for businesses striving to enhance their customer experience strategy.
API Access
Has API
API Access
Has API
Integrations
Facebook
Instagram
WhatsApp
X (Twitter)
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CyberAlert
Founded
1999
Country
United States
Website
www.cyberalert.com/products.html
Vendor Details
Company Name
Lucidya
Founded
2016
Country
Saudi Arabia
Website
www.lucidya.com
Product Features
Media Monitoring
Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking
Product Features
Media Monitoring
Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking