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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cutover stands at the forefront of work orchestration and observability, uniquely offering complete visibility across the ever-changing workflows within an organization, thereby illuminating aspects previously hidden and allowing teams to act swiftly and with assurance. By moving away from outdated methods such as static spreadsheets and last-minute calls, Cutover empowers teams to execute tasks more efficiently and effectively, all while reducing unnecessary stress. The platform facilitates better planning, orchestration, and auditing of both human and automated processes that are crucial for significant activities like technology launches, resilience assessments, operational readiness, and major incident management. It introduces a new paradigm where human effort and machine automation work in perfect harmony. With its comprehensive platform for planning, orchestration, and real-time analysis, Cutover ensures that all stakeholders have access to the same up-to-date information. Ultimately, we advocate for a collaborative approach between people and technology, as this synergy is essential for driving innovation, achieving success, and fostering growth in today’s dynamic environment. This collaboration not only enhances productivity but also cultivates a culture of continuous improvement within organizations.

Description

Uniportal serves as a cloud-centric AI operations platform tailored for managed service providers (MSPs). It integrates an AI agent with MSP service desks and their operational tools, which encompass PSA, RMM, identity management, documentation, and cloud distribution systems. This advanced agent comprehends the context of support tickets, adheres to reusable natural-language procedures, and either suggests or executes approved troubleshooting and account management actions, with customizable approval settings for each tool and action. MSPs have the flexibility to customize runbooks for their specific clientele, while technicians can monitor the agent's performance within ticket workflows. Additionally, a client portal is available for end users to submit their requests and generate tickets. Designed specifically for MSP helpdesk teams, Uniportal efficiently manages repetitive L1 and L2 tasks, including password resets and account modifications. Consequently, a task that typically requires a technician around 45 minutes can be streamlined to a mere 2 minutes of evaluation. Furthermore, this efficiency not only enhances productivity but also improves overall service delivery for clients.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Ansible Yes 
Azure DevOps Yes 
Chef Yes 
ConnectWise PSA No 
Egnyte No 
Google Ads Yes 
Google Drive Yes 
Google Optimize Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Hudu No 
IT Glue No 
Jenkins Yes 
Jira Yes 
Level No 
Optimizely One Yes 
Puppet Enterprise Yes 
Sauce Labs Yes 
Slack Yes 
monday AI work platform Yes 

Integrations

Ansible No 
Azure DevOps No 
Chef No 
ConnectWise PSA Yes 
Egnyte Yes 
Google Ads No 
Google Drive No 
Google Optimize No 
HubSpot CRM No 
HubSpot Customer Platform No 
Hudu Yes 
IT Glue Yes 
Jenkins No 
Jira No 
Level Yes 
Optimizely One No 
Puppet Enterprise No 
Sauce Labs No 
Slack No 
monday AI work platform No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$299/month
The Starter plan is $299/month with annual billing; annual plans are billed upfront.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Cutover

Founded

2013

Country

United Kingdom

Website

www.cutover.com

Vendor Details

Company Name

Uniportal Inc.

Founded

2025

Country

Canada

Website

uniportal.ai

Product Features

Disaster Recovery

Administration Policies No 
Bare-Metal Recovery Yes 
Encryption No 
Failover Testing Yes 
Flexible Data Capture No 
Multi-Platform Support No 
Multiple Data Type Support No 
Offline Storage No 

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery Yes 
IT Incident Management Yes 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management Yes 
Ticket Management No 

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation Yes 
Workflow Management Yes 

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

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