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Description
Customermates is an intuitive and modern AI CRM tailored for small businesses looking to avoid the complexities of traditional software. It can be operational in just two minutes, demands no prior training, and feels user-friendly from the very first click. All customer information, notes, and interactions are consolidated in a single, clearly organized platform, enhanced by a sleek, distraction-free interface designed for day-to-day tasks.
For teams seeking enhanced capabilities, Customermates effortlessly integrates with n8n, enabling full automation and easy connections to existing tools and workflows.
Developed in Germany and fully compliant with GDPR regulations, Customermates stands as a trustworthy alternative to larger enterprise AI CRMs, empowering small teams to maintain organization, accelerate their processes, and foster stronger customer relationships without the burden of excessive overhead. Additionally, its simplicity and efficiency allow small businesses to focus on what truly matters: nurturing their client connections.
Description
TheBigBot serves as a cloud-driven CRM and marketing solution tailored specifically for mortgage brokers, dental and legal firms, as well as various other service-oriented businesses. This versatile platform integrates capabilities for managing contacts and leads, along with features such as pipelines, forms, scheduling tools, appointment bookings, a centralized communication inbox, and both email and SMS marketing campaigns, all enhanced by automation for workflow processes. Additionally, it includes AI-powered features for answering calls and managing customer chats, along with functions for soliciting reviews, generating reports, and engaging with current contacts. Companies can leverage website and funnel functionalities to streamline lead follow-up and appointment management processes. TheBigBot is designed with industry-specific setups and onboarding processes, offering tailored examples for mortgage, dental, legal, and local service industries. A user-friendly visual workflow builder facilitates seamless integrations with external services, while REST API and webhook features allow for custom development options. Subscription plans are available, with distinct billing for communication and AI utilization, ensuring flexible financial management. Ultimately, TheBigBot positions itself as a comprehensive resource for businesses aiming to enhance their client relationship management and marketing strategies.
API Access
Has API
Yes
API Access
Has API
Yes
Pricing Details
14€ / User
Free Trial
Yes
Free Version
No
Pricing Details
$197/mo
Authority Launch is $197/month; Authority Pro is $497/month. Both have a one-time $499 setup fee and additional usage-based charges for calls, SMS, email, phone numbers, and AI. Month-to-month; cancel anytime. The separate mortgage website service starts at $97/month plus a one-time $499 setup fee, but is not used as the platform's starting price.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Customermates
Founded
2026
Country
Germany
Website
customermates.com
Vendor Details
Company Name
TheBigBot
Country
United States
Website
thebigbot.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
Yes
Marketing Automation Integration
No
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
No
Task Management
Yes
Territory Management
Yes