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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CustomerIQ serves as an AI-driven assistant aimed at optimizing and simplifying administrative responsibilities for revenue teams, allowing them to redirect their efforts towards sales and enhancing customer interactions. It offers smooth integration with various platforms, including Zoom, Google Meet, Microsoft Teams, Gmail, Outlook, Salesforce, and HubSpot, and provides features such as AI-generated meeting notes, automated CRM updates, tailored email composition, and smart inbox organization. By capturing and summarizing meeting discussions, it automatically refreshes CRM records, crafts context-aware email responses, and organizes inboxes with intuitive labels. Additionally, CustomerIQ includes a content repository, enabling users to upload essential materials that the AI can utilize in communications. The platform also allows for the production of shareable clips from recorded meetings, fostering collaboration within teams and improving engagement with customers. Furthermore, its user-friendly interface enhances efficiency, making it a vital tool for any revenue team looking to maximize productivity.

Description

WAWin is an innovative Chrome extension designed specifically for sales and support teams leveraging WhatsApp Web, enhancing communication with features such as chat translation, AI-generated reply drafts, along with customer notes, tagging, assignment options, and reminders for follow-ups. Users have the ability to review translations and AI drafts prior to dispatching messages. Among its many functionalities are quick replies, scheduled messages, broadcasting, and the option to engage in chats via phone numbers. The web Console is instrumental in managing customer records and knowledge repositories, which can include Q&A sections, files, and web pages, while also allowing for the exportation of synced chats in formats like CSV, XLSX, or JSON; however, it is important to note that it does not function as a shared inbox. The features of scheduled messages, broadcasts, chat synchronization, and Managed AI auto-replies are available exclusively with Pro or Team subscriptions. To utilize WAWin, users must maintain an active connection to both Chrome and WhatsApp Web, as sending messages relies on this setup, and Managed replies are limited to individual chats only. The free tier offers access to 20,000 translation characters and 50 AI actions monthly, while the Pro subscription is priced at $15 a month. For teams, the starting cost is $39 monthly for three users, with each additional seat costing $12 per month, and opting for annual billing provides a substantial discount of 40%. Importantly, WAWin operates independently and has no affiliation with WhatsApp or Meta, ensuring a unique and dedicated service for its users. This independence allows WAWin to focus on enhancing user experience without any constraints imposed by affiliation.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Axis LMS Yes 
Gmail Yes 
Gong Yes 
Google Calendar Yes 
Google Meet Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Salesforce Yes 
Slack Yes 
WhatsApp No 
Zapier Yes 
Zendesk Yes 
Zoom Yes 

Integrations

Axis LMS No 
Gmail No 
Gong No 
Google Calendar No 
Google Meet No 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft Outlook No 
Microsoft Teams No 
Salesforce No 
Slack No 
WhatsApp Yes 
Zapier No 
Zendesk No 
Zoom No 

Pricing Details

$29 per month
Free Trial No 
Free Version Yes 

Pricing Details

$15/month
Free plan includes 20,000 translation characters and 50 AI actions per month. Pro is $15/month. Team starts at $39/month for 3 seats, with additional seats at $12/month each. Annual billing saves 40%. A 7-day Team trial is offered to eligible users.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CustomerIQ

Founded

2023

Country

United States

Website

www.getcustomeriq.com

Vendor Details

Company Name

AKUTORI Co., Ltd.

Website

wawin.ai/en/

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Product Features

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