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Description
For travelers from China and increasingly from various parts of the globe, Ctrip has established itself as a reliable travel booking platform. Through Ctrip, users can arrange an array of travel reservations, ranging from local activities and weekend getaways to international travel and business trips. The platform's extensive range of products and services caters to diverse preferences, including budget-friendly, luxury, personalized, and boutique options, which has attracted a steadily expanding user community both in China and abroad. Moreover, Ctrip has been proactive in enhancing its research and development efforts in artificial intelligence and cloud technology, investing significantly more in innovative solutions compared to many of its competitors worldwide. On the customer service front, Ctrip boasts a workforce of around 10,000 service agents globally and is supported by sophisticated deep neural network-powered customer service bots, all while offering assistance in 21 different languages. This combination of cutting-edge technology and a broad service offering ensures that Ctrip remains at the forefront of the travel industry.
Description
The distinctive combination of knowledge, experience, and skills from professionals in both the tourism and IT sectors creates a powerful synergy. This team is responsible for designing, calculating, and implementing tailored travel product offers for established clients, including other travel agencies, corporations, or customized groups. They organize and market tourism products that comprise multiple services (excluding accommodation) under a single, comprehensive package price. This approach is particularly suited for "quick" and on-demand sales of various tourism products and services, which often have flexible capacities and pricing that may not be predetermined in the system. Additionally, they facilitate the sale of diverse tourism and travel products to various destinations, regardless of the nature of the business or whether it is inbound or outbound. Furthermore, they specialize in the planning and execution of conferences, seminars, trade shows, and other events, ensuring a seamless experience for all participants involved. Their expertise allows them to adapt to the ever-changing landscape of the travel industry, meeting the dynamic needs of clients effectively.
API Access
Has API
API Access
Has API
Integrations
Accom Click
Check-Inn PMS
Felix
GIATA
Hostel Mate
Profitroom Booking Engine
Tashi
Integrations
Accom Click
Check-Inn PMS
Felix
GIATA
Hostel Mate
Profitroom Booking Engine
Tashi
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ctrip
Founded
1999
Country
China
Website
pages.ctrip.com/public/ctripab/abctrip.htm
Vendor Details
Company Name
ABC Informatic
Founded
1991
Country
Croatia
Website
www.abcinfo.hr/index_en.html
Product Features
Product Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management