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Average Ratings 0 Ratings
Description
For travelers from China and increasingly from various parts of the globe, Ctrip has established itself as a reliable travel booking platform. Through Ctrip, users can arrange an array of travel reservations, ranging from local activities and weekend getaways to international travel and business trips. The platform's extensive range of products and services caters to diverse preferences, including budget-friendly, luxury, personalized, and boutique options, which has attracted a steadily expanding user community both in China and abroad. Moreover, Ctrip has been proactive in enhancing its research and development efforts in artificial intelligence and cloud technology, investing significantly more in innovative solutions compared to many of its competitors worldwide. On the customer service front, Ctrip boasts a workforce of around 10,000 service agents globally and is supported by sophisticated deep neural network-powered customer service bots, all while offering assistance in 21 different languages. This combination of cutting-edge technology and a broad service offering ensures that Ctrip remains at the forefront of the travel industry.
Description
Recognizing that it's not always feasible to manage or access business travel services from a desk, we prioritize the creation of technology that optimizes the travel experience for users on the go. Enter our innovative mobile application, the Smart Assistant for Mobile, or Sam for short, which is a pioneering solution in the industry. This AI-powered travel assistant fits neatly into your pocket, and clients have noted its transformative impact, with many claiming it has "saved" them during their journeys. Designed to be user-friendly, Sam utilizes a chatbot interface that feels as familiar as chatting on platforms like Facebook Messenger or WhatsApp. Whether you're navigating your way through a busy airport or attending meetings in a new city, Sam is equipped to manage everything from booking flights, hotels, and ground transportation, to providing real-time updates on weather conditions to help you pack appropriately. Additionally, it keeps you informed about your precise departure gate, any changes to flight schedules, and the location for baggage claim, ensuring a smoother travel experience. With Sam by your side, you can travel with confidence, knowing that your itinerary is in capable hands.
API Access
Has API
API Access
Has API
Integrations
ASI PMS
Accom Click
Check-Inn PMS
Felix
GIATA
Hostel Mate
Profitroom Booking Engine
Tashi
Integrations
ASI PMS
Accom Click
Check-Inn PMS
Felix
GIATA
Hostel Mate
Profitroom Booking Engine
Tashi
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ctrip
Founded
1999
Country
China
Website
pages.ctrip.com/public/ctripab/abctrip.htm
Vendor Details
Company Name
FCM GLOBAL
Website
www.fcmtravel.com
Product Features
Product Features
Travel Management
Approval Workflow
Expense Reporting
Mobile Access
Policy Management
Profile Management
Reminders
Restriction Management
Travel Booking
Travel Planning