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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Csmart Telco CRM is a versatile, cloud-based solution designed to assist telecommunications companies—such as MNOs, MVNOs, MVNEs, FTTx, and enterprise connectivity providers—in streamlining the entire customer journey. This platform consolidates customer information from the lead-to-bill process, automates various workflows including sales, CPQ, orders, and notifications, and leverages AI for efficient ticketing and assignment, leading to quicker issue resolution. Notable features include: - A comprehensive product catalogue that allows for flexible bundling - Detailed tracking of accounts, orders, and customer lifecycles - Tailored workflows along with real-time reporting capabilities - Automatic case assignments and approval processes - Multi-channel communication for notifications - Strategies for managing churn and implementing loyalty initiatives By adhering to TM Forum ODA standards and utilizing Open APIs, Csmart Telco CRM not only enhances sales performance but also reduces time to market, improves customer satisfaction, and strengthens customer retention, all while ensuring secure, role-based access for users. This comprehensive approach makes it a crucial tool for telecom operators aiming to elevate their service delivery and customer engagement.

Description

Sellasist serves as an all-encompassing ecommerce management solution that consolidates sales operations from multiple channels into an intuitive interface. Featuring more than 400 integrations with platforms such as Allegro, Amazon, eBay, and Empik, along with online store solutions like WooCommerce and PrestaShop, Sellasist facilitates effortless synchronization of orders, inventory, and product listings across diverse sales platforms. The platform's powerful automation capabilities simplify order processing through features like bulk status updates, automatic customer notifications, invoice creation, and shipping label generation, effectively reducing manual tasks and minimizing potential errors. Additionally, Sellasist includes a Warehouse Management System (WMS) that improves inventory oversight, enabling users to track stock levels, designate specific storage locations for their products, and oversee the entire fulfillment workflow, from receiving goods to packing and dispatching orders. This comprehensive approach not only enhances operational efficiency but also supports businesses in scaling their ecommerce activities more effectively.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Allegro No 
Amazon No 
Apple Pay No 
BLIK No 
DPD No 
FedEx Ship Manager No 
Fondy No 
Magento No 
OLX No 
PayU No 
PrestaShop No 
Przelewy24 No 
WooCommerce No 
Worldpay No 
eBay No 

Integrations

Allegro Yes 
Amazon Yes 
Apple Pay Yes 
BLIK Yes 
DPD Yes 
FedEx Ship Manager Yes 
Fondy Yes 
Magento Yes 
OLX Yes 
PayU Yes 
PrestaShop Yes 
Przelewy24 Yes 
WooCommerce Yes 
Worldpay Yes 
eBay Yes 

Pricing Details

Custom
Free Trial No 
Free Version Yes 

Pricing Details

$13 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Covalense Digital Solutions

Founded

2006

Country

India

Website

covalensedigital.com

Vendor Details

Company Name

Sellassist

Country

Poland

Website

sellasist.pl/

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration No 
Mobile Commerce No 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

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