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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Csmart Telco CRM is a versatile, cloud-based solution designed to assist telecommunications companies—such as MNOs, MVNOs, MVNEs, FTTx, and enterprise connectivity providers—in streamlining the entire customer journey. This platform consolidates customer information from the lead-to-bill process, automates various workflows including sales, CPQ, orders, and notifications, and leverages AI for efficient ticketing and assignment, leading to quicker issue resolution. Notable features include: - A comprehensive product catalogue that allows for flexible bundling - Detailed tracking of accounts, orders, and customer lifecycles - Tailored workflows along with real-time reporting capabilities - Automatic case assignments and approval processes - Multi-channel communication for notifications - Strategies for managing churn and implementing loyalty initiatives By adhering to TM Forum ODA standards and utilizing Open APIs, Csmart Telco CRM not only enhances sales performance but also reduces time to market, improves customer satisfaction, and strengthens customer retention, all while ensuring secure, role-based access for users. This comprehensive approach makes it a crucial tool for telecom operators aiming to elevate their service delivery and customer engagement.

Description

The Manna Manuscript Management System (MMS) is an advanced AI-driven platform that efficiently manages every stage of the manuscript process, from the initial submission and peer review all the way to publication. Tailored for use by academic publishers, journals, and conferences, it consolidates all editorial tasks, reviewer coordination, and tools for maintaining research integrity within a single, secure interface. MMS is equipped with customizable workflows, options for blind and double-blind peer review, adaptive assessment forms, automated alerts, and access control based on user roles. Editors are empowered to allocate reviewers, oversee revisions, make decisions, and track progress using comprehensive real-time dashboards. In addition, the platform features tools for detecting AI-generated content, performing plagiarism checks with adjustable thresholds, validating citations and references, integrating DOIs, converting to JATS XML, exporting metadata, and providing in-depth analytics for monitoring performance, ensuring a thorough approach to manuscript management that enhances productivity and quality in academic publishing. This comprehensive suite of features is designed to optimize the entire editorial process, making it a vital resource for scholarly communication.

API Access

Has API

API Access

Has API

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Screenshots View All

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Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$19
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Covalense Digital Solutions

Founded

2006

Country

India

Website

covalensedigital.com

Vendor Details

Company Name

Manna Analytics Private Limited

Founded

2025

Country

India

Website

mannasoftware.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

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