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Description
The comprehensive product offering encompasses a completely adaptable widget along with booking flow websites, an agent booking system, and a powerful back-office solution. It is particularly beneficial for agencies engaged in online marketing efforts, providing search and booking functionalities directly on their websites, a uniform platform for agents to handle customer service, and a back-office system for overseeing cruise bookings, revenue management, and customer relationship management. Furthermore, this solution includes a complete array of reporting tools and modules designed for effectively managing group inventory and optimizing revenue. This versatility makes it an invaluable resource for agencies aiming to enhance their operational efficiency and customer engagement.
Description
The travel sector is highly dynamic and continuously changing, making it clear that a universal solution does not exist. Service providers are perpetually seeking innovative approaches to enhance customer service while maintaining low costs and boosting profitability. The STERNA suite presents online travel businesses with a flexible and customizable platform that facilitates connections with consumers and third-party providers. Featuring a ready-to-use booking engine, companies can effortlessly enter the market from day one. Furthermore, this platform can be tailored to meet specific business objectives within a matter of weeks. It ensures a seamless booking experience across various devices, including desktops, tablets, and smartphones, so that customers receive consistent service on any platform, operating system, or browser. Additionally, the comprehensive travel framework offers a customizable user experience, integration with Global Distribution Systems (GDS), and supports both B2B and B2C models while automating mid-office and back-office operations, ultimately enhancing efficiency and effectiveness in the travel industry. This adaptability positions companies to thrive in a competitive landscape.
API Access
Has API
API Access
Has API
Integrations
The Respond Analyst
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TravTech
Founded
2001
Country
United States
Website
www.travtech.com
Vendor Details
Company Name
Zenith Software
Founded
1996
Country
India
Website
zenithsoft.com/sterna-travel-suite/
Product Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
Product Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
