Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance the effectiveness of your social media marketing, customer support, and community interaction initiatives by utilizing CrowdControlHQ, the premier social media management and compliance solution in the UK. This platform organizes its offerings into two main categories: "Crowd" and "Control." The Crowd features encompass tools for social media management, monitoring, analytics, teamwork, and engagement, while the Control features provide advanced security measures, compliance solutions, and tools for safeguarding your brand. With these comprehensive tools, organizations can achieve a balanced and effective online presence.
Description
Encourage individuals who possess a deep understanding of your product to become part of the SmartCrowd™ platform. Our innovative digital onboarding system evaluates their expertise, language proficiency, and enthusiasm for your brand. In just a few hours, you can assemble a robust team of specialists who are accessible around the clock and can communicate in any language. Effortlessly integrate SmartCrowd with your current digital channels or CRM software using straightforward APIs. Alternatively, you can quickly implement Limitless Live Messenger, our messaging solution, on any webpage or app. Experts are compensated in your local currency for each task they successfully complete. With dynamic pricing that considers factors like task complexity, time of day, and customer demand, you can ensure that you always have the appropriate resources available to meet your needs. This flexibility allows for a tailored approach to resource management, enhancing your operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Genesys Cloud CX
No
Helpshift
No
Microsoft Dynamics 365
No
Oracle Cloud Infrastructure
No
Salesforce
No
Zendesk
No
Integrations
Genesys Cloud CX
Yes
Helpshift
Yes
Microsoft Dynamics 365
Yes
Oracle Cloud Infrastructure
Yes
Salesforce
Yes
Zendesk
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CrowdControlHQ
Founded
2009
Country
United Kingdom
Website
crowdcontrolhq.com
Vendor Details
Company Name
Limitless Technology
Founded
2016
Country
United Kingdom
Website
www.limitlesstech.com/platform/
Product Features
Social Media Management
Automated Publishing
Yes
Brand Tracking
Yes
Content Management
No
Customer Engagement
Yes
Multi-Account Management
Yes
Multi-User Collaboration
Yes
Post Scheduling
Yes
Reporting/Analytics
Yes
Social Media Monitoring
Yes
Social Media Marketing
Analytics
Yes
Automated Publishing
Yes
Contact Management
No
Content Management
No
Conversion Tracking
Yes
Customer Targeting
Yes
Keyword Filtering
Yes
Multi-Account Management
Yes
Post Scheduling
Yes
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No