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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Enhance the effectiveness of your social media marketing, customer support, and community interaction initiatives by utilizing CrowdControlHQ, the premier social media management and compliance solution in the UK. This platform organizes its offerings into two main categories: "Crowd" and "Control." The Crowd features encompass tools for social media management, monitoring, analytics, teamwork, and engagement, while the Control features provide advanced security measures, compliance solutions, and tools for safeguarding your brand. With these comprehensive tools, organizations can achieve a balanced and effective online presence.

Description

Encourage individuals who possess a deep understanding of your product to become part of the SmartCrowd™ platform. Our innovative digital onboarding system evaluates their expertise, language proficiency, and enthusiasm for your brand. In just a few hours, you can assemble a robust team of specialists who are accessible around the clock and can communicate in any language. Effortlessly integrate SmartCrowd with your current digital channels or CRM software using straightforward APIs. Alternatively, you can quickly implement Limitless Live Messenger, our messaging solution, on any webpage or app. Experts are compensated in your local currency for each task they successfully complete. With dynamic pricing that considers factors like task complexity, time of day, and customer demand, you can ensure that you always have the appropriate resources available to meet your needs. This flexibility allows for a tailored approach to resource management, enhancing your operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Genesys Cloud CX No 
Helpshift No 
Microsoft Dynamics 365 No 
Oracle Cloud Infrastructure No 
Salesforce No 
Zendesk No 

Integrations

Genesys Cloud CX Yes 
Helpshift Yes 
Microsoft Dynamics 365 Yes 
Oracle Cloud Infrastructure Yes 
Salesforce Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CrowdControlHQ

Founded

2009

Country

United Kingdom

Website

crowdcontrolhq.com

Vendor Details

Company Name

Limitless Technology

Founded

2016

Country

United Kingdom

Website

www.limitlesstech.com/platform/

Product Features

Social Media Management

Automated Publishing Yes 
Brand Tracking Yes 
Content Management No 
Customer Engagement Yes 
Multi-Account Management Yes 
Multi-User Collaboration Yes 
Post Scheduling Yes 
Reporting/Analytics Yes 
Social Media Monitoring Yes 

Social Media Marketing

Analytics Yes 
Automated Publishing Yes 
Contact Management No 
Content Management No 
Conversion Tracking Yes 
Customer Targeting Yes 
Keyword Filtering Yes 
Multi-Account Management Yes 
Post Scheduling Yes 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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