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Description

Enhance your business by leveraging precise and pertinent data that helps you listen to your customers on social media, ultimately leading to the formulation of highly effective social media campaigns and marketing strategies. Harness the vast array of conversations happening online to regain control over your brand’s reputation. By gaining access to accurate information, your brand can adeptly navigate the shifting landscape of customer sentiment. Gain insights into the factors that influence both your brand and your competitors' reputations, enabling you to develop effective marketing strategies and tactics. Our primary offering allows businesses across various sectors to efficiently track, evaluate, and apply social media data to foster their growth! The Crowd Analyzer platform provides comprehensive analytics, including sentiment analysis, demographics, geographical data, historical trends, word clouds, influential figures, and top mentions, among other valuable insights. This platform empowers you to assess audience satisfaction with your brand and its offerings effectively, ensuring you stay in tune with customer expectations. With these tools, you can make informed decisions that drive your brand forward.

Description

listening247® stands out as the sole social intelligence platform meticulously crafted for high-accuracy multilingual annotations, along with seamless integration of unstructured data from various non-web sources. This innovative platform empowers organizations to effectively handle both structured and unstructured data, extending beyond social media to encompass internal data streams like call center dialogues, chat interactions, and emails. Its unmatched semantic and sentiment accuracy positions it as a market leader. While many refer to this field as Social Media Listening, Social Listening, Social Media Monitoring, or Active Web Listening, the contemporary term gaining traction is Social Intelligence. This concept enables companies to gain insights into public perceptions regarding their own brands, as well as those of competitors, stock tickers, and notable individuals. By aggregating data from a wide array of sources, including Twitter, Facebook, Instagram, blogs, forums, videos, and review sites, listening247® ensures a comprehensive understanding of online discourse, thereby enhancing strategic decision-making for its users. With such capabilities, organizations can navigate the complexities of social sentiment with heightened precision.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facelift Cloud
Hootsuite
MavSocial

Integrations

Facelift Cloud
Hootsuite
MavSocial

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Crowd Analyzer

Founded

2013

Country

United Arab Emirates

Website

www.crowdanalyzer.com

Vendor Details

Company Name

DigitalMR

Founded

2010

Country

United Kingdom

Website

www.digital-mr.com/solutions/social-media-listening

Product Features

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Alternatives

Alternatives

Ara Reviews

Ara

Xquisite Informatics