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ease
features
design
support

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Description

Facilities Departments are tasked with the essential functions of capturing, monitoring, and overseeing service requests along with ongoing maintenance activities. It's crucial to evaluate metrics such as time spent, materials utilized, and associated expenses. Moreover, the challenge of monitoring equipment usage and assessing staff performance to uphold service standards is significant. To address these needs, Crow Canyon’s Office 365 & SharePoint Work Order Tracking System offers a streamlined and effective approach for managing facilities-related requests and work orders. Employees can submit their requests through multiple channels, including phone, email, web portals, SharePoint, and Office 365. Each request is directed to the appropriate team or individual for assignment and resolution of the work order. Additionally, work orders and equipment can be associated with pertinent forms, policies, and documentation for easy access. This system empowers teams to track time, log costs, maintain work records, and stay updated on status changes throughout the workflow. Furthermore, the comprehensive reporting tools allow for real-time insights as well as historical analysis of work order and maintenance information, enhancing overall operational efficiency. By utilizing such a system, Facilities Departments can optimize their workflows and improve service delivery.

Description

Maintenance Pro Web is a cloud-based computerized maintenance management system that assists organizations in overseeing both preventive and repair maintenance for their equipment, facilities, and assets from any device that has internet access. By offering centralized maintenance data, it empowers users to keep an eye on assets, organize tasks, and manage operations in real time, no matter where they are located. Users can generate and monitor work orders from the moment they are reported until they are finished, assign responsibilities to technicians, and keep track of progress to guarantee timely completion. Preventive maintenance can be scheduled according to time intervals, specific dates, or usage metrics, with automatic alerts sent through on-screen notifications, email, or mobile devices when maintenance is due. Additionally, the system facilitates the management of repair requests, enabling operators to document issues that can then be transformed into work orders for necessary corrective actions. This comprehensive approach not only streamlines maintenance processes but also enhances overall operational efficiency for organizations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Sheets
Microsoft Excel

Integrations

Google Sheets
Microsoft Excel

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$30 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Crow Canyon Software

Founded

1999

Country

United States

Website

www.crowcanyon.com/sharepoint-applications/sharepoint-work-order-tracking-system/

Vendor Details

Company Name

Innovative Maintenance Systems

Founded

1994

Country

United States

Website

www.mtcpro.com/maintenance-pro-web/

Product Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Product Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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