Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
As a component of the TestGenius Pre-Employment Testing Suite, CritiCall software assesses the essential multitasking and computer skills of applicants for roles such as 911 dispatcher, public-safety dispatcher, call taker, and telecommunicator, which are critical in the modern dispatch and telecommunication landscape. This innovative tool empowers agencies to measure the specific skills and multitasking capabilities needed in a computer-driven telecommunication setting. CritiCall offers flexibility by being accessible online without supervision or available for supervised testing in-person. It is designed to become an integral element of your organization’s evaluation process for dispatcher and call-taker candidates. The testing is fully automated, and CritiCall's modular design supports tailored assessments to meet the unique requirements of each agency. Moreover, the Test Writer feature enables the creation of custom tests in various formats, ensuring that your testing needs can be met effectively. Thus, CritiCall stands out as a versatile solution for agencies looking to enhance their applicant assessment strategies.
Description
FirstResponse911 bridges data gaps between public safety agencies.
For agencies that share borders or regularly work together, it is necessary to share information on calls for service to provide the timeliest and best response. In these situations, sharing the initial call information quickly and then providing any updates as they occur is the best way to get the response started and then augment with any additional resources as needed. With all agencies getting the same information, there is less confusion and better control of the incident response across jurisdictions.
FirstResponse911 provides public safety agencies with the ability to automatically route call data to a subscribing agency based on established policies and procedures. The system enforces acknowledgment of receipt and confirms the intention to respond. When several agencies service an area, FirstResponse911 incorporates customer-defined rules to assign the call to the appropriate agency.
API Access
Has API
No
API Access
Has API
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Biddle Consulting Group
Website
biddle.com/dispatcher-testing-software.html
Vendor Details
Company Name
DataTech911
Founded
2013
Country
United States
Website
www.firstresponse911.com
Product Features
Pre-employment Testing
Aptitude Testing
No
Candidate Comparison
No
Candidate Management
No
Customizable Tests
Yes
Online Testing
No
Personality Testing
Yes
Pre-made Test Library
Yes
Real Time Reporting
No
Skill Testing
Yes
Test Authoring
No
Workflow Management
No
Product Features
EMS
Availability Indicator
No
Billable Items Tracking
No
Daily Unit Loading Analysis
No
Dispatch Monitoring
Yes
EMS Service Roles Time Clock
No
Electronic Signature
No
Equipment Tracking
No
Fleet Management
No
NEMSIS Compliance
No
Patient Database
No
Point-of-Service Data
No
Refusal Statements
No
Shift Management
No
Supply Management
No