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Description
Credgenics, a SaaS-based platform that serves 75+ lenders, offers innovative digital-first, AI/ML data-driven capabilities such as multi-channel communications, digital collections, calling, predictive dialers and litigation management. It also provides digital payments, field collections, dashboard, analytics, and digital payments. Credgenics has USD$2 billion NPA stage retail loan book values and USD$6 billion delinquent stage retail loans book values. It manages 22,000,000 retail loans and sends 50,000,000 digital communications each month.
Our go-to platform for digital resolution and recovery results in:
20% Increase in Resolution Rates
80% Recovery on Delinquent Accounts
25% Increase in Collections
60% Improvement in Legal Process Efficiency
40% Increase in Productivity of Field Agents
Collect 40% Lower
30% Reduced Time to Collect
5x Return on Investment
Description
SERVICE SYSTEM - a newly developed loan software designed for Windows featuring a user-friendly graphical interface for point-and-click functionality, which includes tools for calculating interest based on both fixed and variable rates, generating customer statements, processing payments, managing aged receivables, and providing delinquency reports alongside customer notifications. Additionally, it offers features for notes and comments with follow-up triggers, as well as detailed collection reports and inquiry displays, ensuring that users have access to a complete loan account history from inception to payoff. The software also facilitates payoff worksheet calculations that account for prepayment penalties, assesses late charges, manages payment reversals, and generates 1098 tax forms, while enabling investor tracking with distribution payments and 1099 tax forms. Moreover, it seamlessly interfaces with loan origination systems, general ledger software, Excel spreadsheets, report writers, and custom applications, while supporting Credit Bureau reporting in the standard metro2 format. An ACH interface is included for automatic deposit of payments, and users can create customized, professional-grade color forms incorporating the company logo, remittance address, and contact phone number. Overall, this comprehensive software solution streamlines the loan management process for financial institutions.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Credgenics
Founded
2019
Country
India
Website
www.credgenics.com
Vendor Details
Company Name
Twenty-First Century
Country
United States
Website
www.21stcenturycompany.com
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Product Features
Loan Servicing
Accounting Management
Amortization Schedule
Application Management
Auto Loans
Automatic Funds Distribution
Business Loans
Collateral Tracking
Collections Management
Compliance Management
Construction Loans
Customer Database
Fee Management
Investor Management
Loan Processing
Student Loans