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Description
Credgenics, a SaaS-based platform that serves 75+ lenders, offers innovative digital-first, AI/ML data-driven capabilities such as multi-channel communications, digital collections, calling, predictive dialers and litigation management. It also provides digital payments, field collections, dashboard, analytics, and digital payments. Credgenics has USD$2 billion NPA stage retail loan book values and USD$6 billion delinquent stage retail loans book values. It manages 22,000,000 retail loans and sends 50,000,000 digital communications each month.
Our go-to platform for digital resolution and recovery results in:
20% Increase in Resolution Rates
80% Recovery on Delinquent Accounts
25% Increase in Collections
60% Improvement in Legal Process Efficiency
40% Increase in Productivity of Field Agents
Collect 40% Lower
30% Reduced Time to Collect
5x Return on Investment
Description
ENCredible is a cutting-edge Digital Collection-as-a-Service (DCaaS) platform designed to assist banks and financial entities in streamlining the evaluation of a consumer's financial capacity and willingness to pay, subsequently allowing for the formulation and execution of the most effective treatment plans. Leveraging the power of machine learning and artificial intelligence (ML and AI), it facilitates efficient outreach strategies through various online channels, ensuring a high level of agility and scalability. Additionally, the platform continuously refines its treatment approaches through automated insights driven by ML and AI technologies. From initiating digital communication with consumers across multiple platforms to enabling rapid payment collection, ENCredible functions as a comprehensive and integrated digital collections solution. It also offers seamless integrations with data aggregation services, payment gateway providers, and various digital communication tools. By utilizing ENCredible DCaaS, financial institutions can effectively evolve towards a more intelligent and modernized debt collection methodology, enhancing both operational efficiency and consumer engagement. This transformation not only improves collection rates but also fosters better relationships with customers.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Credgenics
Founded
2019
Country
India
Website
www.credgenics.com
Vendor Details
Company Name
Enterprise Tiger
Country
India
Website
www.entiger.co/encredible
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management