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Description
Launch, develop, and expand your business utilizing Cratejoy’s subscription box software, Marketplace, and dedicated support. Our assistance team is readily available through live chat and email whenever you require help, and our blog offers tailored educational resources, including comprehensive how-to guides, insightful case studies, and informative webinars. Whether you’re a new entrepreneur or a well-established multimillion-dollar enterprise, our tools are designed to cater to your needs at every phase of your journey. Subscribers have the ability to manage their subscriptions directly from their accounts, allowing them to conveniently access customer information and modify billing or shipping details. With just a few clicks on the customer management interface, they can also cancel or refund orders when necessary. Cratejoy presents a vast collection of customizable templates optimized for subscription commerce. Additionally, you can track essential health metrics for your subscription business right from the Cratejoy dashboard, such as Churn, Cancellation analytics, Conversion funnel analytics, Traffic sources, and Lifetime value, ensuring you have all the data needed to make informed decisions and drive growth. With Cratejoy, you'll have all the resources and tools necessary to navigate the dynamic landscape of subscription commerce effectively.
Description
RetentionLens is designed to assist subscription-based businesses in reclaiming involuntary churn, which refers to the revenue that can be lost due to failed or declined payments.
Upon the failure of a recurring charge, RetentionLens springs into action to recover that revenue: it implements intelligent payment retries scheduled for optimal success, sends automated dunning emails encouraging customers to update their payment information, and offers an intuitive hosted update process that simplifies payment corrections. Additionally, a recovery dashboard provides insights into saved revenue, highlights at-risk charges, and identifies areas where churn is occurring. The service integrates seamlessly with your payment infrastructure, such as Stripe, ensuring that the setup process is efficient, taking only minutes rather than weeks. It's important to note that the majority of subscription cancellations are not a result of customers intentionally leaving; rather, they stem from expired cards and soft declines, making recovery efforts the quickest and most cost-effective approach to increasing net revenue.
Developed in Europe with a strong emphasis on data protection, RetentionLens is particularly well-suited for SaaS, subscription, and membership organizations looking to mitigate revenue loss without needing to expand their workforce. Furthermore, its user-friendly interface ensures that businesses can easily navigate and utilize its features for maximum benefit.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Affiliatly
Yes
AgeVerify
Yes
Allied Wallet
Yes
ApparelMagic
Yes
Bellwethr
Yes
CartStack
Yes
Elfsight
Yes
Enveyo
Yes
Flowspace
Yes
Fulfillment.com
Yes
Integrations
Affiliatly
No
AgeVerify
No
Allied Wallet
No
ApparelMagic
No
Bellwethr
No
CartStack
No
Elfsight
No
Enveyo
No
Flowspace
No
Fulfillment.com
No
Pricing Details
$39 per month
Free Trial
Yes
Free Version
No
Pricing Details
$59/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cratejoy
Founded
2015
Country
United States
Website
www.cratejoy.com/sell/
Vendor Details
Company Name
Monrad Ruzt Technology
Founded
2025
Country
Switzerland
Website
ruzt.ai
Product Features
eCommerce
CRM
Yes
Catalog Management
No
Channel Management
Yes
Customer Accounts
No
Data Security
Yes
Email Marketing
Yes
Inventory Management
Yes
Kitting
Yes
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
Yes
Returns Management
Yes
Reviews Management
Yes
SEO Management
No
Shopping Cart
No
Templates
Yes
