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Description
Launch, develop, and expand your business utilizing Cratejoy’s subscription box software, Marketplace, and dedicated support. Our assistance team is readily available through live chat and email whenever you require help, and our blog offers tailored educational resources, including comprehensive how-to guides, insightful case studies, and informative webinars. Whether you’re a new entrepreneur or a well-established multimillion-dollar enterprise, our tools are designed to cater to your needs at every phase of your journey. Subscribers have the ability to manage their subscriptions directly from their accounts, allowing them to conveniently access customer information and modify billing or shipping details. With just a few clicks on the customer management interface, they can also cancel or refund orders when necessary. Cratejoy presents a vast collection of customizable templates optimized for subscription commerce. Additionally, you can track essential health metrics for your subscription business right from the Cratejoy dashboard, such as Churn, Cancellation analytics, Conversion funnel analytics, Traffic sources, and Lifetime value, ensuring you have all the data needed to make informed decisions and drive growth. With Cratejoy, you'll have all the resources and tools necessary to navigate the dynamic landscape of subscription commerce effectively.
Description
RetentionEngine enables you to create a cancellation process that gathers valuable insights regarding the reasons behind customer cancellations, aims to retain those customers, and highlights trends throughout their engagement with your product. Dissatisfied customers offer the most critical insights for improvement—what failed them, who experienced the problem, and what might persuade them to reconsider? These are essential questions that RetentionEngine assists in addressing and refining. Notably, 80% of customers indicate that a business could have taken actions to prevent their cancellation. Your existing customers serve as powerful marketers, and negative cancellation experiences can spread quickly among potential clients. With churn rates increasing, RetentionEngine helps you save valuable time and protect your revenue. We have put in the effort so you can focus on what matters! You can easily get started with a straightforward integration into your subscription service. RetentionEngine stands out as the only no-code, AI-driven offboarding solution specifically crafted to help you retain customers, conserve time, and boost your revenue while enhancing overall customer satisfaction. Additionally, by utilizing our platform, you’ll gain a deeper understanding of customer behavior that can inform future strategies.
API Access
Has API
API Access
Has API
Integrations
Affiliatly
Allied Wallet
Bellwethr
Bold Subscriptions
CartStack
Cratejoy
Customer.io
Enveyo
Integrate.io
LeadDyno
Integrations
Affiliatly
Allied Wallet
Bellwethr
Bold Subscriptions
CartStack
Cratejoy
Customer.io
Enveyo
Integrate.io
LeadDyno
Pricing Details
$39 per month
Free Trial
Free Version
Pricing Details
$59 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cratejoy
Founded
2015
Country
United States
Website
www.cratejoy.com/sell/
Vendor Details
Company Name
RetentionEngine
Founded
2020
Website
www.retentionengine.com
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Product Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis