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Description
Coval serves as a robust platform for simulating and evaluating AI agents, aimed at enhancing their reliability across various interaction modes, including chat and voice. It streamlines the testing procedure by allowing engineers to generate thousands of scenarios from just a handful of test cases, thereby ensuring thorough evaluations without the need for manual oversight. Users can effortlessly compile test sets by incorporating customer conversations or articulating user intents using natural language, while Coval manages the formatting seamlessly. The platform accommodates both text and voice simulations, enabling rigorous testing of AI agents based on defined scorecard metrics. Detailed assessments of agent interactions are generated, which not only track performance over time but also facilitate in-depth root cause analysis for specific instances. Additionally, Coval provides workflow metrics that enhance visibility into system processes, which is instrumental in optimizing the performance of AI agents. Ultimately, this comprehensive approach fosters a more efficient development cycle for AI technologies.
Description
Questera serves as a dynamic customer engagement platform designed for growth and lifecycle teams to both formulate and implement strategies with unprecedented speed. It empowers users to either design custom AI agents tailored to their needs or take advantage of readily available pre-configured agents for seamless personalization, automatic segmentation, journey automation, and hands-free campaign management, all of which provide boundless scalability. The platform simplifies the creation of AI agents into a straightforward four-step process: first, users define the agent by inputting essential details like its name and image; next, they specify core instructions that outline the agent's goals, rules, and operating parameters; third, they select from over 75 integrations to enable abilities such as email automation, segmentation, and retargeting; and lastly, they can test and launch the agent while receiving real-time feedback on its performance. For those looking for a quicker start, Questera offers a range of pre-configured agents, including Sara, the intelligent ads retargeting agent, which specializes in generating personalized advertisements aimed at re-engaging past visitors and executing effective retargeting campaigns. This flexibility allows businesses to adapt their engagement strategies swiftly and efficiently, ensuring they can meet the evolving demands of their customers.
API Access
Has API
API Access
Has API
Integrations
Amazon S3
Amplitude
Braze
Google Ads
Google Cloud Platform
Looker
Mixpanel
Salesforce
Segment
Snowflake
Integrations
Amazon S3
Amplitude
Braze
Google Ads
Google Cloud Platform
Looker
Mixpanel
Salesforce
Segment
Snowflake
Pricing Details
$300 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Coval
Country
United States
Website
www.coval.dev/
Vendor Details
Company Name
Questera
Founded
2022
Country
United States
Website
www.questera.ai/