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features
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support

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Description

Cortex AgentiX is an advanced AI agent orchestration platform from Palo Alto Networks that transforms how security teams automate and respond to threats. Built as the next generation of Cortex XSOAR®, it enables organizations to deploy AI agents that function as always-on digital teammates. These agents leverage billions of prior playbook executions to plan, reason, and execute complex security workflows with confidence. Cortex AgentiX provides flexibility through a comprehensive catalog of prebuilt agents as well as no-code tools for creating custom agents. The platform allows security leaders to define when agents operate autonomously and when human oversight is required. Strong access controls and permissions ensure agents follow the same governance rules as human analysts. Cortex AgentiX delivers complete transparency into agent behavior, eliminating black-box decision-making. Native support for natural language automation simplifies the creation of executable workflows. With over 1,000 prebuilt integrations, the platform connects easily to existing security tools. Cortex AgentiX helps organizations scale security operations while maintaining control, accountability, and compliance.

Description

OpenAI Presence is an enterprise AI agent deployment product designed to help companies put voice and chat agents into real production workflows. The platform is built for high-value use cases where agents need to answer questions, resolve issues, access company systems, follow policies, take approved actions, and escalate to people when required. Presence starts each deployment around a defined job, such as resolving billing problems, supporting insurance claims, handling customer support, assisting outbound sales, or managing internal IT service requests. Companies control what knowledge the agent receives, which systems it can access, what actions it can take, and when human approval or escalation is required. Presence includes policies, standard operating procedures, guardrails, simulations, evaluation tools, approved actions, and escalation rules to help verify accuracy and performance. Before launch, teams can test agents against common requests, edge cases, higher-risk scenarios, and company-specific policies. After launch, production sessions and escalations show where the agent is working well and where it needs improvement. Codex can investigate those signals and propose updates that teams test, compare against production behavior, and approve before rollout. By combining OpenAI models, enterprise deployment support, workflow-specific controls, evaluations, guardrails, and continuous improvement, OpenAI Presence helps organizations build AI agents they can trust in customer and internal operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ChatGPT
ChatGPT Enterprise
Cortex Cloud
Cortex XDR
Cortex XSIAM
Cortex XSOAR
OpenAI
OpenAI Codex

Integrations

ChatGPT
ChatGPT Enterprise
Cortex Cloud
Cortex XDR
Cortex XSIAM
Cortex XSOAR
OpenAI
OpenAI Codex

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Palo Alto Networks

Founded

2005

Country

United States

Website

www.paloaltonetworks.com/cortex/agentix

Vendor Details

Company Name

OpenAI

Founded

2015

Country

United States

Website

openai.com

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