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Description
The emergence of hyper-connectivity and digital convergence is transforming the environment for both customers and businesses that offer communications and digital services tailored to modern lifestyles. Service providers are under mounting pressure to accelerate the launch of new offerings and consistently innovate while reducing costs to maintain their competitive edge in this rapidly evolving market. This challenge is prevalent across the entire industry, but it poses a particularly significant hurdle for smaller regional operators who, despite having a dedicated customer base, struggle with limited resources and face intensifying competition from larger Tier 1 players. To thrive, these providers must prioritize delivering superior customer experiences, which include real-time balance management and notifications, support for multi-channel ordering and customer service, as well as robust self-service options accessible via web and mobile devices. Ultimately, adapting to these demands is crucial for their survival and growth in an increasingly digital world.
Description
Enterprises aiming to thrive as digital natives often find themselves hindered by intricate IT infrastructures. The Infosys Live Enterprise Suite, designed to be both modular and comprehensive, empowers organizations to expedite their digital transformation journey, allowing them to make informed decisions, construct agile value chains, and provide insightful experiences on a large scale. This innovative suite facilitates the creation of a polycloud ecosystem, ensuring secure, compliant, and consistent navigation across various cloud platforms. By modernizing and streamlining IT operations through open-source adoption and the development of new capabilities, it enhances the core functions of the enterprise, enabling it to adapt and respond to changes continuously. Moreover, it redefines the user experience through hyper-personalization and accelerates transformation with tailored industry and functional solutions. Ultimately, as it oversees the enterprise infrastructure, the suite not only enhances operational resilience but also guarantees the security of all organizational operations, laying the groundwork for transformative advancements, step by step, while addressing the challenges of the digital landscape.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Capgemini
Country
Switzerland
Website
www.capgemini.com/ch-en/service/telecoms/convergent-business-support-systems/
Vendor Details
Company Name
Infosys
Founded
1981
Country
India
Website
www.infosys.com/navigate-your-next/live-enterprise-suite.html
Product Features
Product Features
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring