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Description
AI personal assistants that adapt, learn, and remember are designed to take care of tasks, allowing you to concentrate on what is truly important, with a foundation in advanced learning models. Our AI assistant grows and evolves in response to your usage, refining its understanding of your habits and preferences with every interaction. By utilizing a new category of models known as Large Meta Learning Models (LMLMs), which continuously acquire new abilities similar to human learning, we aim to create a groundbreaking generation of versatile agents. Convergence is leading the way in developing these general agents, and we are only at the beginning of this journey. Teach it your tasks, and it not only learns but also automates them, liberating you to prioritize what truly matters. With Proxy, our innovative agent, you can delegate your tasks to a system that adapts and streamlines your workflow, enhancing focus on essential activities. This technology is transforming the operational dynamics for individuals and businesses alike, offering a tailored, flexible assistant that evolves alongside you. Picture an exceptional version of yourself that works tirelessly, learns rapidly, and manages an increasing array of responsibilities efficiently, ultimately redefining productivity. The future of work is here, and it promises to be more collaborative and less burdensome than ever before.
Description
The Webex AI Agent offers engaging, lifelike interactions through advanced conversational intelligence, enhancing customer experience across both voice and digital platforms while enabling proactive self-service. By comprehending individual requirements, retaining user history, and adapting to preferences in real time, it ensures a tailored experience for each user. The platform simplifies the creation and implementation of AI agents, allowing for the development of either fully autonomous agents capable of natural dialogues or scripted agents that provide predetermined responses. These AI-driven agents are equipped to manage intricate inquiries by seamlessly integrating with back-office systems to resolve customer concerns comprehensively. Additionally, they can be utilized across multiple communication channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, thus offering round-the-clock assistance. When the situation demands, a smooth transition to human agents is possible, with complete context transfer to maintain service continuity. Supporting more than ten languages, the AI Agent effectively breaks down language barriers while enhancing the scalability of customer interactions, ultimately leading to greater satisfaction and efficiency. Furthermore, businesses can leverage analytics from these interactions to continually refine their service delivery.
API Access
Has API
API Access
Has API
Integrations
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Facebook Messenger
Google Drive
Proxy
Salesforce
Slack
Webex Contact Center
WhatsApp
Integrations
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Facebook Messenger
Google Drive
Proxy
Salesforce
Slack
Webex Contact Center
WhatsApp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Convergence
Founded
2024
Country
United Kingdom
Website
convergence.ai/
Vendor Details
Company Name
Webex
Founded
1995
Country
United States
Website
www.webex.ai/ai-agent.html