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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

At Contextware, the essence of business process management lies in the ambition to comprehend, convey, and enhance the way business is conducted. This may include various aspects such as "modeling," automation, and the application of information technology, but fundamentally, it revolves around people. Contextware is intentionally crafted with a focus on business users rather than solely on "process" specialists. While it employs a strong and established business process methodology to facilitate your journey, this approach is made clear to the user, distinguishing it from any conventional process modeling tools you may have encountered, making it highly user-friendly. You don't need to undergo extensive training to navigate complex software; all that’s required is a solid understanding of your role, and we handle the rest. Contextware's design prioritizes the needs of business users, ensuring that it remains accessible and intuitive, allowing everyone to engage effectively in the process improvement journey.

Description

It goes without saying that rising food and labor expenses are causing significant stress, making it increasingly difficult to find reliable employees. Almost every vendor seems to be increasing their prices, leading to a situation where the joy in the business is fading, and survival has become the main focus. We are often preoccupied with managing the chaotic demands of the back end, but we must not forget the customers who are the reason we are in this industry. Eventually, when operational challenges take precedence, adjustments will be necessary since prioritizing customers is essential; otherwise, competitors will gladly step in to claim their loyalty. While our guests should always come first, it is crucial to recognize that without maximizing revenue to meet soaring costs, we risk losing both our menu and the team that creates the dining experiences our patrons expect. Therefore, striking a balance between operational sustainability and customer satisfaction is paramount for long-term success in the business.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$40000.00/one-time/user
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Contextware

Founded

2000

Country

United States

Website

www.contextware.com

Vendor Details

Company Name

RestaurantConnect

Website

www.restaurantconnect.com

Product Features

Portal

Chat No 
Collaboration Yes 
Content Management Yes 
Document Management Yes 
File Sharing No 
Search Yes 

Product Features

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing Yes 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking No 
Table Management Yes 
Wait List Management No 
Waitstaff Management No 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

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