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Description
Stay ahead of the competition by leveraging cutting-edge technology to keep track of client feedback on platforms like Yelp and Google Local. Our online review monitoring dashboard allows you to assess your brand's performance comprehensively. Keep an eye on Yelp and Google Local, and evaluate each of your locations separately. You can also track the progress of your brand throughout different time frames. By focusing on the elements that matter most to your clients, you can enhance your business and boost your profits. Discover how your new initiatives impact your operations automatically, without the need for complex research. We compile and present your online review data, enabling you to take timely actions and adjust your strategies as needed. Our performance analysis for each branch supports the development of business plans that reflect both successes and areas for improvement. By employing state-of-the-art technology, we provide insights into your brand's performance and reveal your clients' sentiments, ensuring that you remain proactive in meeting their needs. Ultimately, this approach equips you with the tools necessary to maintain a competitive edge in a rapidly evolving market.
Description
SurgePoint is a cutting-edge platform for reputation management and marketing that assists businesses in garnering more 5-star reviews, fostering trust, and enhancing revenue by streamlining the processes of review and referral campaigns while consolidating feedback from essential platforms such as Google, Facebook, and Yelp into a cohesive dashboard. This platform automates the request for reviews following customer engagements, relieving businesses from the burden of manually seeking feedback, and aggregates all reviews into a unified reputation dashboard, simplifying the monitoring, responding to, and management of online reputation. In addition, it provides tools to automate referral requests at pivotal moments, allowing companies to track campaign performance through real-time analytics and leverage AI-powered insights to discern trends in customer sentiments and refine services based on received feedback. Furthermore, SurgePoint includes follow-up reminders that promote repeat business and customer retention, along with seamless integration with popular CRMs, enabling organizations to swiftly launch tailored campaigns that resonate with their audience. By utilizing this innovative platform, businesses can effectively enhance their online presence and drive growth in a competitive marketplace.
API Access
Has API
API Access
Has API
Integrations
Yelp
Angi
Facebook
Google
Google Business Profile
Healthgrades
Housecall Pro
HubSpot CRM
Jobber
Mindbody
Integrations
Yelp
Angi
Facebook
Google
Google Business Profile
Healthgrades
Housecall Pro
HubSpot CRM
Jobber
Mindbody
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Horos Solutions
Country
United States
Website
contalogic.com
Vendor Details
Company Name
SurgePoint
Website
www.thesurgepoint.com
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label