ConnectWise RMM Reviews

ConnectWise RMM

5.0 out of 5 stars

Average Ratings 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
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features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Description

Manage your clients' IT infrastructure. Don't settle. ConnectWise RMM, a ConnectWise software solution that provides proactive tools as well as NOC services, will exceed your clients' expectations. Smart patching is more important than ever as the number of vulnerabilities is increasing every year. We automatically test and deploy patches when possible and limit harmful patches. Clients are protected while you spend less time managing endpoints, and more time growing your company. It is difficult to find, afford and retain high-quality talent. 81% of IT leaders believe it's difficult to find the right talent. Add ConnectWise RMM and NOC services to get the expertise and problem solving you need to be the advisor your clients require--without increasing headcount.

Description

Comprehensive software designed for managing networks, classrooms, safeguarding, and asset management. It provides an efficient way to oversee and control any Windows or Chrome device via a centralized web interface. Experience the freedom of monitoring student behavior without being confined to a desk. Engage with students participating from home and leverage state-of-the-art educational tools using Senso. You can either broadcast live from your computer or use another device within the classroom. This facilitates quick and effective collaboration, ensuring everyone stays focused and progresses towards shared objectives. Reduce distractions in the classroom and manage resources directly at the PC level. Our software empowers teachers to control access to class groups as needed. Easily send questions tailored for the entire class, small groups, or individual students in just two simple steps. With immediate feedback available in the same interface, you can promptly respond to students’ needs, enhancing the overall learning experience. Additionally, this innovative approach fosters an engaging environment that promotes active participation and academic success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Acronis Automation Yes 
Asio by ConnectWise Yes 
Autotask PSA Yes 
Auvik Yes 
BrightGauge Yes 
ClassLink No 
Clever No 
ConnectWise PSA Yes 
DataLakeHouse.io Yes 
Google Classroom No 
Heimdal Endpoint Detection and Response (EDR) Yes 
IBM MaaS360 Yes 
Microsoft Entra ID No 
Motileo Yes 
N‑able Passportal Yes 
OpenText Core Endpoint Protection Yes 
ScalePad Lifecycle Manager Yes 
Scopable Yes 
Setyl Yes 
SuperIT Yes 

Integrations

Acronis Automation No 
Asio by ConnectWise No 
Autotask PSA No 
Auvik No 
BrightGauge No 
ClassLink Yes 
Clever Yes 
ConnectWise PSA No 
DataLakeHouse.io No 
Google Classroom Yes 
Heimdal Endpoint Detection and Response (EDR) No 
IBM MaaS360 No 
Microsoft Entra ID Yes 
Motileo No 
N‑able Passportal No 
OpenText Core Endpoint Protection No 
ScalePad Lifecycle Manager No 
Scopable No 
Setyl No 
SuperIT No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ConnectWise

Founded

1982

Country

United States

Website

www.connectwise.com/platform/unified-management/rmm

Vendor Details

Company Name

Renato Software

Founded

2015

Country

United Kingdom

Website

www.senso.cloud

Product Features

IT Asset Management

Asset Tracking Yes 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management Yes 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting No 
License Management Yes 
Patch Management Yes 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

IT Service

Contract Management No 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management Yes 
Release Management No 
Self Service Portal Yes 
Service Catalog No 
Service Reporting Yes 
Ticket Management No 

MSP

Backup Management Yes 
Billing & Invoicing No 
CRM No 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat Yes 
Patch Management Yes 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access Yes 
Remote Systems Monitoring Yes 
Scheduling No 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring Yes 
Uptime Monitoring No 
Web Traffic Reporting No 

Network Troubleshooting

Alerts / Escalation No 
Bandwidth Troubleshooting No 
Change Management No 
Configuration Management No 
Connectivity Management No 
Data Visualization No 
Historical Audit No 
Mobile Network Troubleshooting No 
Network Analysis No 
Network Monitoring No 

Patch Management

Alerts/Notifications Yes 
Automatic Approval Yes 
Automatic Patch Deployment Yes 
Automatic Scans Yes 
Compliance Management Yes 
Custom Patches Yes 
Dashboard Yes 
Network Wide Management Yes 
Patch Prioritization Yes 
Patch Testing Yes 
Remote Access/Control Yes 
Vulnerability Scanning Yes 

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access Yes 
Network Monitoring Yes 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management Yes 

System Monitoring

Alerts / Notifications Yes 
Antivirus Management Yes 
Data Backup / Recovery Yes 
Device Monitoring Yes 
Inventory Management Yes 
Patch Management Yes 
Policy-based Automation Yes 
Remote Monitoring Yes 
Reporting / Analytics Yes 
Risk Analysis Yes 
Server Monitoring Yes 
Service Configuration Management Yes 

Product Features

Classroom Management

Attendance Management No 
Block Websites/Applications Yes 
Built in LMS Yes 
Collaboration Tools Yes 
For Classroom Yes 
For Labs Yes 
Internet Usage Monitoring Yes 
Real-time Chat Yes 
Remote Access/Control Yes 
Report Cards No 
Support Audio/Images/Video Yes 
Tests/Assessments Yes 
Transcripts No 
View Student Monitors Yes 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager No 
Diagnostic Tools Yes 
IP Address Monitoring Yes 
Internet Usage Monitoring Yes 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring No 
Server Monitoring Yes 
Uptime Monitoring No 
Web Traffic Reporting Yes 

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