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Description

Manage your clients' IT infrastructure. Don't settle. ConnectWise RMM, a ConnectWise software solution that provides proactive tools as well as NOC services, will exceed your clients' expectations. Smart patching is more important than ever as the number of vulnerabilities is increasing every year. We automatically test and deploy patches when possible and limit harmful patches. Clients are protected while you spend less time managing endpoints, and more time growing your company. It is difficult to find, afford and retain high-quality talent. 81% of IT leaders believe it's difficult to find the right talent. Add ConnectWise RMM and NOC services to get the expertise and problem solving you need to be the advisor your clients require--without increasing headcount.

Description

Revolutionize the delivery of IT services in your contemporary workplace environment. Achieve seamless management of modern workplace operations and drive digital transformation through Microsoft Intune. Facilitate a highly efficient Microsoft 365 ecosystem that empowers users to utilize their preferred devices and applications while ensuring data security. Manage iOS, Android, Windows, and macOS devices securely through a unified endpoint management solution. Enhance the efficiency of deployment, provisioning, policy management, app distribution, and updates through streamlined automation. Maintain a cutting-edge, scalable cloud service architecture that is distributed globally to keep your systems current. Utilize the power of the intelligent cloud to gain valuable insights and establish baselines for your security configurations and policies. Protect sensitive data effectively, especially when devices are not directly managed by your organization but are used by employees or partners to access work-related information. Intune's app protection policies allow for meticulous control over Office 365 data on mobile devices, ensuring compliance and security. By implementing these solutions, organizations can create a resilient digital environment that adapts to the evolving needs of the workforce.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Setyl Yes 
SuperIT Yes 
Akitra Andromeda No 
Auvik Yes 
Change Manager for Group Policy/Intune No 
DriveStrike No 
Medigate No 
Microsoft Azure No 
Microsoft Dev Box No 
Microsoft Power Platform No 
OverSOC No 
PCmover® Enterprise No 
RealCISO No 
Resmo No 
ScalePad Lifecycle Manager Yes 
Strategy Overview No 
Sunrise IT Service Management No 
VIZOR No 
Visual Studio App Center No 

Integrations

Setyl Yes 
SuperIT Yes 
Akitra Andromeda Yes 
Auvik No 
Change Manager for Group Policy/Intune Yes 
DriveStrike Yes 
Medigate Yes 
Microsoft Azure Yes 
Microsoft Dev Box Yes 
Microsoft Power Platform Yes 
OverSOC Yes 
PCmover® Enterprise Yes 
RealCISO Yes 
Resmo Yes 
ScalePad Lifecycle Manager No 
Strategy Overview Yes 
Sunrise IT Service Management Yes 
VIZOR Yes 
Visual Studio App Center Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ConnectWise

Founded

1982

Country

United States

Website

www.connectwise.com/platform/unified-management/rmm

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

www.microsoft.com/en-us/microsoft-365/enterprise-mobility-security/microsoft-intune

Product Features

IT Asset Management

Asset Tracking Yes 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management Yes 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting No 
License Management Yes 
Patch Management Yes 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

IT Service

Contract Management No 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management Yes 
Release Management No 
Self Service Portal Yes 
Service Catalog No 
Service Reporting Yes 
Ticket Management No 

MSP

Backup Management Yes 
Billing & Invoicing No 
CRM No 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat Yes 
Patch Management Yes 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access Yes 
Remote Systems Monitoring Yes 
Scheduling No 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring Yes 
Uptime Monitoring No 
Web Traffic Reporting No 

Network Troubleshooting

Alerts / Escalation No 
Bandwidth Troubleshooting No 
Change Management No 
Configuration Management No 
Connectivity Management No 
Data Visualization No 
Historical Audit No 
Mobile Network Troubleshooting No 
Network Analysis No 
Network Monitoring No 

Patch Management

Alerts/Notifications Yes 
Automatic Approval Yes 
Automatic Patch Deployment Yes 
Automatic Scans Yes 
Compliance Management Yes 
Custom Patches Yes 
Dashboard Yes 
Network Wide Management Yes 
Patch Prioritization Yes 
Patch Testing Yes 
Remote Access/Control Yes 
Vulnerability Scanning Yes 

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access Yes 
Network Monitoring Yes 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management Yes 

System Monitoring

Alerts / Notifications Yes 
Antivirus Management Yes 
Data Backup / Recovery Yes 
Device Monitoring Yes 
Inventory Management Yes 
Patch Management Yes 
Policy-based Automation Yes 
Remote Monitoring Yes 
Reporting / Analytics Yes 
Risk Analysis Yes 
Server Monitoring Yes 
Service Configuration Management Yes 

Product Features

Mobile Device Management (MDM)

Automatic Device Recognition No 
Data Management Yes 
Deployment Management Yes 
Inventory Management No 
Maintenance Utilities No 
Procurement Management No 
Remote Update / Installation Yes 
Software Management Yes 
Synchronization Management No 
Wireless Network Support No 

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